Protecting your property with a home security system is now easier than ever

Home Security · Jul 12, 2021

We’ve always been about the latest technology. By joining forces with ADT Canada (which we acquired in 2019) we’re now even better equipped to help you protect and automate your home – so you can focus on enjoying life. Here’s how.

Using our extensive expertise to improve your security

Along with ADT Canada, we have 150 years of experience, now propelled by TELUS’ award-winning network. This acquisition allows us to showcase our unrivalled mobile and fibre optic networks, not to mention our unbeatable customer service. Our goal? Create meaningful change through our world-leading technology, and to make the future friendly.

What’s more, TELUS Quebec is accredited by the Bureau de la sécurité privée for its SmartHome Security service.

Personalized support during your purchase

Unsure of what your needs are when it comes to protecting your property or where to start? There are three ways to speak to a home security and monitoring expert:

Call 1-855-255-8828 anytime. An expert will be happy to answer your questions.
Request a virtual consultation. Simply chat with an expert when it’s convenient for you, from the comfort of your home.
Set up a callback. A TELUS SmartHome Security expert will call you at a time that’s convenient for you.

You can get help choosing a home security plan and devices by taking our SmartHome Security quiz.

In just a few minutes, this short online quiz will show you what your home needs to be protected. And which devices might be right for you.

Installation options to suit your needs

Choose to Self Install, and rest assured help is available if needed. Or choose Professional Installation and we’ll take care of everything.

Unparalleled after-sales service and technical support

You’re never on your own. Once your home security and automation system is up and running, TELUS SmartHome Security will provide the best customer service in North America, according to SQM (Service Quality Management).

You’ll also benefit from instructional videos on how to get the most out of your newly-connected home. You’ll find them under Support/SmartHome Security.

If repairs are ever needed, you’ll enjoy in-person or remote support until the issue has been resolved. It’s as easy as that.

Peace of mind is within everyone’s reach

With home security and automation – plus support from purchase to installation and beyond – you can focus on enjoying life. Fill out our short questionnaire to see which TELUS SmartHome Security plans and products best meet your needs.