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COVID-19: Updates affecting customer service, roaming, data overages, and store closures
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COVID-19: Updates affecting customer service, roaming, data overages, and store closures
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Promotion expiry on your Home Services bill

Promotion expiry on your Home Services bill

This article is not applicable in Quebec

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Getting started

  • Your first Home Services bill from TELUS
  • Understanding your home services bill
  • Understanding your first Mobility bill
  • Mobility bill terminology
  • TELUS Privilege
  • TELUS PureFibre: Changes to your bill
  • Problem with your credit check?

Learning

  • Pay-per-use rates for TELUS monthly mobility subscribers
  • PureFibre overage charges explained
  • Mobility fees
  • Sales taxes and your TELUS bill
  • Understanding your data allowance and charges
  • Understanding your Espace Client

Troubleshooting

  • Home Services agreement
  • Messaging charges explained

Interesting articles

  • Refer TELUS Home Services

Getting started

  • Keeping you connected during COVID-19
  • Auto-renew Mobility rate plans or add-ons
  • How to pay your Mobility bill
  • Pre-authorized payments for TELUS home services
  • What is my TELUS Easy Payment® Balance and my Device Discount balance?

Learning

  • Prepaid top-ups: online, over the phone and in-store
  • Report a Mobility bill payment
  • Credit options from TELUS
  • TELUS Easy Payment® (mobile services)
  • TELUS e.Bill digital billing explained

Troubleshooting

  • Payment options for overdue Mobility fees

Getting started

  • Move Home Services to a new address

Learning

  • Understanding how service changes affect your Mobile services bill
  • TELUS return policies
  • Transfer your mobile number to another person
  • Device balances
  • Change the channels in your build-your-own-TV OPTIK package
  • TELUS.net billing information spoofing campaign
  • Promotion expiry on your Home Services bill
  • 2020 TELUS Rewards contest to win Smart Camera plan with an opportunity to donate $1,000
  • 2020 TELUS Rewards contest to win 55" Samsung 4K HDR SmartTV with an opportunity to donate $1,000
  • 2020 TELUS Rewards contest to win Apple iPhone 11 with an opportunity to donate $1,000
  • 2020 TELUS Rewards contest to win Apple TV 4K with an opportunity to donate $1,000
  • 2020 TELUS Rewards contest to win Google Nest Hub Max with an opportunity to donate $1,000
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