My TV has no video
Connect or pair my digital box
While the set-top box is starting up or resetting, make sure not to touch any buttons and wait for the TV signal before handling the remote.
If you need to connect or pair your wireless digital box follow these steps.
Confirm what equipment you have
Identify whether you have a T3200 or wireless access point and use the troubleshooting steps associated with your device.
Wireless Access Point
Confirm which wireless digital box you have. The name of the device will be on the front panel:
When setting up your wireless digital box:
- Ensure nothing is placed on top of the device
- Minimize the distance between the modem and wireless digital box where possible
- Ensure once set up there are a minimum of 4 signal strength bars on the front of the device for best results
Based on your equipment select the appropriate link below: