Here are some of the common terms you’ll find on your TELUS mobility bill.
Bill Date: This is the final day of your billing period
Account number: You will need to use this number to make a payment, to register for My Account and for any account inquiries
Savings Box: Total savings for all of your services for this billing period (if applicable)
Balance owing from your last bill: Any unpaid balance from your previous months bill
New charges: Current monthly charges for your mobile services, other charges and credits such as 911 fees and all applicable taxes
Total due: Your total new charges (including applicable taxes), any balance owing from your last bill and late payment charges (if applicable). Payments are due upon receipt
Partial charges: This section will only appear when partial charges have been applied to your account. Partial charges are incurred if your activation date is earlier than your bill date or if you made any changes to your services
Monthly and other charges: Details about your monthly rate plan, as well as any features and additional services
Add-ons: Any additional services and/or features that were not included in your monthly rate plan. This may include items such as long distance minutes, roaming passes, etc.
Usage charges: Charges for usage that exceed the total included in your rate plan (if applicable). This may include additional talk time, text and data usage