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TV

TV

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    Getting started

    • Prepare for your OPTIK TV installation
    • PIN to lock OPTIK TV rentals
    • Welcome kit

    Learning

    • Requirements for viewing 4K content on OPTIK TV

    Troubleshooting

    • Set-top box warranty

    Getting started

    • Program your remote for OPTIK TV
    • Channel management
    • Customize Channel Guide
    • Subscribed channel view for OPTIK TV
    • Favourites list for OPTIK TV

    Learning

    • Check available PVR space
    • Record an episode or series on OPTIK TV
    • Cancel scheduled recordings on OPTIK TV
    • Modify your previous channel settings
    • Adjust the picture size and shape (aspect ratio) on your TV

    Troubleshooting

    • Delete recordings on OPTIK TV
    • Reboot your Digital Box
    • OPTIK TV error messages
    • Remote Control issues
    • Troubleshoot your digital set top box

    Interesting articles

    • Freezing / Choppy image (wireless)

    Getting started

    • Watch your recordings
    • Watch On Demand
    • Access apps
    • Descriptive Video
    • Order On Demand movies via Own on OPTIK

    Learning

    • 4K Wireless digital box
    • 4K programs available on OPTIK TV
    • Browse TV On Demand and Kids Zone for free
    • OPTIK TV Restart feature
    • OPTIK TV Trending Now feature

    Troubleshooting

    • Guide visible but no video
    • Lost recordings

    Other categories

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    SupportSupport
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    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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    TERRITORIAL ACKNOWLEDGEMENT

    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
    About Us
    Careers
    Investors
    The Network that gives back
    Sustainability
    Our Impact
    Accessibility
    TELUS Service Status
    Order Status
    Security
    User Terms
    Privacy / Cookies
    Wireless Code, Simplified
    Policies and Disclosures
    TELUS & CRTC Wireless Code
    Commercial Business (101+)
    TELUS Health
    TELUS Agriculture
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