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TELUS. Let's make the future friendly.

Going to the vet just got easier.

With TELUS Health MyPet, you can book a video appointment with an expert without leaving the comfort of home.1
Download TELUS Health MyPet to see a vet online.

Ready for a happier pet? Get virtual pet care from home

Did you know most pet2 concerns can be resolved virtually? If we determine your visit is not appropriate for a virtual appointment, we will fully refund you.


Booking your virtual appointment in the app is simple and easy to do.


Choose an appointment that best suits your schedule, including evenings and weekends.3


We offer quality care from weight management and anxiety to upset stomachs.

Peace of mind

With our insurance partner, the stress of surprise costs is covered so you can focus on what matters most.

Don’t wait until you need it, download today

Step 1

Download TELUS Health MyPet in the App Store and Google Play Store so you have access whenever you need it.4

Step 2

Register for a free account, create your pet’s profile and book an appointment.1

Step 3

Get expert advice for your pet’s health without leaving the comfort of home.

Feeling ruff? We’ve got you.

Download TELUS Health MyPet to access quality pet healthcare without leaving the comfort of home.3 Available in B.C. only.
The app

Downloading and registering is always free.

Video appointments

+ GST 5
20% off with our introductory offer6
If your veterinarian determines within the first few minutes of your appointment that your pet needs immediate in-person care, you will be fully refunded the cost of your appointment.

Get an online appointment right now

Need behavioural, wellness, or nutrition advice for your cat or dog? Book an online appointment with the veterinarian team.1

Your pet is in good hands

The majority of pet concerns can be resolved via a virtual appointment without the need for an in-person veterinary visit.5
How we can help:
Nutrition & weight management
Allergy conditions (itching, hair loss, skin lesions, etc)1
Behavioural issues (anxiety, aggression, etc)
After hours & weekend care3
Stomach upset (vomiting & diarrhea)1
Parasite control (ticks, fleas, etc)1
Minor infections (eye, ear, skin)1
Chronic disease management 1
Post surgical care support 1
Palliative care & quality of life discussions
Life stages (kitten/puppyhood, geriatric care)
What we can’t do:
In-person examinations
Emergency appointments
Dental or preventative procedures
Surgical procedures

Trupanion pets live longer and healthier lives7

Despite our best efforts, our pets can still get sick or injured unexpectedly. Medical insurance for your pet provides peace of mind by alleviating the stress of surprise costs.8

Frequently asked questions

Get support when you need it

Contact our support team for any help you need with MyPet.