Health / Personal / TELUS Health MyCare

TELUS Health MyCare™

Get healthcare from home

TELUS Health MyCare lets you see a doctor, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.

TELUS Health MyCare™

Get healthcare from home

TELUS Health MyCare lets you see a doctor, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.

TELUS Health MyCare™

Get healthcare from home

TELUS Health MyCare lets you see a doctor, mental health counsellor or dietitian from your phone, where and when it’s convenient for you.

Healthcare in your hands

Choose the doctor you want to see

Browse doctors’ bios and select one you’ve seen before, or by gender. Or simply book the next doctor available.

Chat with your doctor at no cost

Book a video chat with your doctor at your convenience, even on evenings or weekends.

Get your prescriptions delivered

Doctors can prescribe directly through the app. Pick your prescriptions up, or get them delivered to your home.

Choose the doctor you want to see

Browse doctors’ bios and select one you’ve seen before, or by gender. Or simply book the next doctor available.

Chat with your doctor at no cost

Book a video chat with your doctor at your convenience, even on evenings or weekends.

Get your prescriptions delivered

Doctors can prescribe directly through the app. Pick your prescriptions up, or get them delivered to your home.

Take control of your physical and mental health

Take control of your mental health

Video chat with a mental health counsellor – and start feeling better today.

Video chat with a dietitian

Learn how to improve health & wellness simply by eating better.

Our team of experienced health professionals

Our friendly team of doctors, dietitians and counsellors are fully licensed in the provinces they provide care. They are specially trained to provide video-based care and operate to high clinical standards.

All appointments booked through the app will be automatically scheduled in English. However, we do offer appointments with healthcare professionals who speak other languages such as French, Mandarin, Persian (Farsi) and Punjabi. Please contact our Support Team at 1-855-577-8838 for more details.

Get started today.

1. Download the app

2. Register for your free account

3. Schedule a doctor appointment

Hours of Operation

Doctors, Dietitians, Counsellors, and Support Team

Weekdays: 8 AM - 10 PM (PST)

Weekends: 8 AM - 6 PM (PST)

Hours of Operation

Doctors, Dietitians, Counsellors, and Support Team

Weekdays: 8 AM - 10 PM (PST)

Weekends: 8 AM - 6 PM (PST)



We’ve opened our first clinic

To improve access to care, in-person appointments are now available at the TELUS Health MyCare Clinic in Downtown Vancouver.

Your questions answered...










Join our team

Work virtually, delivering quality healthcare.

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We are passionate about the protection of your Personal Information and Personal Health Information and are committed to respecting your privacy. 

The TELUS Health MyCare service falls under the robust TELUS Privacy Management Program Framework that applies more broadly to the TELUS family of companies. To access the TELUS Health MyCare App, you are required to review and agree to the Terms and Conditions and understand the Privacy Commitment.