Health / Personal / TELUS Health MyCare / iMED for UBC international students

TELUS Health MyCare™

See a doctor fast, right from your phone.

As a UBC international student, your iMED insurance now enables you to see a doctor from your phone where and when it’s convenient, at no additional cost.

TELUS Health MyCare is only available to those who are residing in the province of British Columbia. For details of your iMED insurance coverage please visit david-cummings.com/imed

TELUS Health MyCare™

See a doctor fast, right from your phone.

As a UBC international student, your iMED insurance now enables you to see a doctor from your phone where and when it’s convenient, at no additional cost.

TELUS Health MyCare is only available to those who are residing in the province of British Columbia. For details of your iMED insurance coverage please visit david-cummings.com/imed

Why did we change the name from Babylon by TELUS Health to TELUS Health MyCare?

Why virtual care?

Medical care without leaving your home or campus

Get timely access to a doctor with same day appointments

Reduce visits to public spaces to protect you and others from COVID-19


What you have access to

Features and how to use the app

Check your symptoms

Get peace of mind 24/7 with our chat-style Symptom Checker. Powered by Artificial Intelligence, it asks you questions about your symptoms to suggest possible courses of action.

Book a same day appointment

Easily book an appointment through the TELUS Health MyCare app rather than wait long hours at the nearest emergency department.

Your physician can refer you to a specialist and send requisitions for blood work or other lab tests when needed

During the appointment the physician takes an appropriate medical history and examines the situation in the comfort of your own home. You are provided with a follow-up plan, including necessary tests.

Order your prescription directly from the app

Prescription will be made available via the app so that you can select a pharmacy using our pharmacy map for easy pick up.


Setting up your account

What you need to know

How to access TELUS Health MyCare using your iMED insurance plan

Hours of Operation

Doctors, Dietitians, Counsellors, and Support Team

Monday-Friday: 8 a.m. - 11 p.m. (PDT)

Saturday-Sunday: 8 a.m. - 6 p.m. (PDT)

Hours of Operation

Doctors, Dietitians, Counsellors, and Support Team

Monday-Friday: 8 a.m. - 11 p.m. (PDT)

Saturday-Sunday: 8 a.m. - 6 p.m. (PDT)



Talk to the MSH International support team

Call MSH at their 24/7 toll free number below for pre-authorization of medical expenses (diagnostic test, prescriptions, routine blood work, or specialist appointments issued by one of our doctors).

Talk to the MSH International support team

Call MSH at their 24/7 toll free number below for pre-authorization of medical expenses (diagnostic test, prescriptions, routine blood work, or specialist appointments issued by one of our doctors).

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We are passionate about the protection of your Personal Information and Personal Health Information and are committed to respecting your privacy. 

The TELUS Health MyCare service now falls under the robust TELUS Privacy Management Program Framework that applies more broadly to the TELUS family of companies. To access the TELUS Health MyCare App on or after July 5, 2021 you will be required to review and agree to new Terms and Conditions and will be asked in the app if you understand the updated Privacy Commitment.