TELUS email storage

Go-to tips for maximizing your storage

TELUS is migrating all customers to an upgraded email platform. We are partnering with Google to make your email more reliable, secure and powerful. To continue accessing your email, you will need to schedule your upgrade to the new platform.

To schedule your migration to the new email powered by Google visit or call 1-800-361-3311.

If you do not remember your password or need to reset your password: Please click on this link for instructions and then come back to

This article covers how to track and manage your TELUS webmail storage.

How much storage space do I have?

TELUS offers 5GB of storage space for each mailbox.

How do I know how much space is available?

  1. Login into
  2. Hover your mouse over your name located in the top right corner

What happens if I’m close to my limit?

If you’ve reached 90% of your limit, you will receive an email notification.

The next time you log into, a notification will display. Once you are over your limit, your email will be returned to the sender, along with a notification that your mailbox is full.

Pro-tip: Make sure to regularly delete or archive your email to stay within your email storage limit.

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