i800 Intelligent Toll-free

Retire legacy systems and compete on value instead of price

  • Focus on redeploying resources
  • Seamless branding and integration
  • No network capital expenditure


Managing a toll-free business can be a costly, intensive undertaking with increasingly challenging returns. Many operators face similar issues, including slow provisioning times, downward market price pressure, and reduced capital resources available to upgrade legacy systems. TELUS' i800 Intelligent Toll-free solution solves these issues and increases the value proposition to customers.

TELUS’ i800 Intelligent Toll-free offering provides a white-label, turnkey solution. It delivers an automated end-to-end provisioning process to operators, enabling them to retire legacy systems and compete on value rather than price. This solution increases operators' value proposition through its white-label self-serve portal and an unmatched set of enhanced features, including call recording, redaction and voice analytics. The case for i800: • Strategic focus: Redeployment investments and resources for other initiatives • Branding and integration: Easily branded for your business and integrated into your existing systems and processes • Zero network capital expenditure

Key features

  • Improve the customer experience to drive sales and reduce customer churn
  • Lower costs and increase process speed through automation
  • Use powerful business insights from real-time analytics to realize new opportunities
  • SMS/MMS enablement
  • Continuous feature development
  • Asset management
  • Network resiliency

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