Sébastien Durand


Partner Service Management

As Director, Partner Service Management, Sébastien brings a strong Customers-First perspective to Partner Solutions' operations. He provides consistent, customer-focused support, communication and leadership in managing the team responsible for supporting order fulfillment and service, project and risk management for TELUS’ wholesale customers. In his 16+ years at TELUS, Sébastien has consistently demonstrated his willingness to positively impact TELUS' business and customers. He joined Partner Solutions in 2006 and over the past decade, has held a variety of roles in Marketing and Sales Solutions, where he oversaw the continued evolution of the team and its culture, customer focus and business results. A dedicated and active volunteer, Sébastien gives back to his community through his work with Scouts Canada, a local food bank and soccer association. Sébastien holds a degree in electrical engineering from the University of Alberta. He is located in TELUS' Calgary office.

Request a call-back / quote

Interested in buying or reselling wholesale network services from TELUS?
Interested in selling network elements or services to TELUS?

Need help as a current TELUS Partner Solutions customer?

Are you a current customer looking for support? You can now access your personalized Partner Solutions Self-Serve Portal wherever you are, 24/7. Our Customers First teams are always ready to offer you the support you need.

Access your portal