Sébastien Durand

Director,

Partner Service Management


As Director, Partner Service Management, Sébastien brings a strong Customers-First perspective to Partner Solutions' operations. He provides consistent, customer-focused support, communication and leadership in managing the team responsible for supporting order fulfillment and service, project and risk management for TELUS’ wholesale customers. In his 16+ years at TELUS, Sébastien has consistently demonstrated his willingness to positively impact TELUS' business and customers. He joined Partner Solutions in 2006 and over the past decade, has held a variety of roles in Marketing and Sales Solutions, where he oversaw the continued evolution of the team and its culture, customer focus and business results. A dedicated and active volunteer, Sébastien gives back to his community through his work with Scouts Canada, a local food bank and soccer association. Sébastien holds a degree in electrical engineering from the University of Alberta. He is located in TELUS' Calgary office.

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