Skip to content
Text DONATE to 41010 to give $20 to the @FriendlyFuture Foundation to help Hurricane Dorian recovery efforts in Atlantic Canada.
Personal
Business
Health
Why TELUS
EN
ON
Shop
My TELUS
Support
Text DONATE to 41010 to give $20 to the @FriendlyFuture Foundation to help Hurricane Dorian recovery efforts in Atlantic Canada.
Support
TV
Optik TV
TV
Popular articles
Move Home Services to a new address and cancel existing service
Account Setup
TELUS Assist
Browse by topic
Browse by topic
Optik TV
Pik TV
Satellite TV
Alerts
Service terms
Optik TV
Pik TV
Satellite TV
Alerts
Service terms
Optik TV account
Getting started
Prepare for installation
Optik TV self install
Account Setup
Purchase PIN
Welcome kit
Show more
Learning
Third-Party Billing
Requirements for 4K Optik
Troubleshooting
Password reset
Digital box warranty
Managing your Optik TV
Getting started
Set up Optik app
Optik TV app
Program remote
Channel management
Customize Channel Guide
Show more
Learning
Check available PVR space
Record an episode or series on Optik TV
Cancel scheduled recordings
Modify your channel settings
Set or change picture size and shape (aspect ration)
Show more
Troubleshooting
Delete recordings
Reboot your Digital Box
Error Messages
Remote Control issues
Digital Box Not Working
Show more
Optik TV features
Getting started
Watch your recordings
Watch On Demand
Access apps
Call display
Descriptive Video
Show more
Learning
4K Wireless digital box
4K programs available on Optik TV
Browse TV On Demand and Kids Zone for Free
Optik TV Restart feature
Optik Restart channels list
Show more
Troubleshooting
Guide visible but no video
Lost recordings
TELUS Home Assistant on the Google Assistant: Known Issues
Interesting articles
FAQ: TELUS Home Assistant on the Google Assistant
Other categories
Mobility
Using My TELUS
Billing & payments
