Skip to content
Skip to search
COVID-19:
Learn how we’re supporting communities and helping Canadians stay connected.
Personal
Business
Health
Agriculture
Social Impact
EN
ON
Mobility
Home Security
Online Security
Health
My TELUS
Support
Deals & Bundles
COVID-19:
Learn how we’re supporting communities and helping Canadians stay connected.
TELUS Support
Learn about accessibility at TELUS
Mobility
Change service
Select a topic
Help getting started with your new phone
Changing your plan & adding on features
Transferring ownership of your number
Check your order status
View our return policy
Updating your address & other account changes
Set up a payment arrangement plan
Blocking unwanted robo-calls
Repairing your phone or tablet
Browse by topic
Devices
Features & service
Data & usage
Alerts
Service terms
Help getting started
Devices
Features & service
Data & usage
Alerts
Service terms
Help getting started
Browse by topic
Getting started
Setting up a new device or Mobility service
New to TELUS mobility?
Existing TELUS customer?
Getting started with your Prepaid mobility service
Learning
Checklist for activations and renewals
Other categories
Using My TELUS
Account & Billing
