## About APN settings – and how to tell if yours are correct ### APN settings APN (Access Point Name) settings are required to access the internet and to send multimedia picture messages (MMS). Your device reads the APN settings to set up a connection between the network and the internet. Usually, your device will automatically enable these settings after your SIM is inserted. However, sometimes you will need to input them manually. ### Verify your cellular data/APN settings 1. After inserting your TELUS SIM card for the first time, turn off your device, wait 5 seconds and then turn it back on. 2. Turn Wi-Fi off, then try visiting a website. If it’s not working, input the correct APN settings by following the steps below. **Note**: If a data block has been enabled on your account, you will be unable to access the data network (or MMS). See [**Data blocking for mobile devices**](https://www.telus.com/en/support/article/understanding-data-overage-charges). ## Change your APN settings 1. Navigate to the **APN settings** menu of your device. If you have trouble finding the menu, search for APN Settings in our [**Device Simulators**](https://www.telus.com/en/support/topic/mobility/devices?hash=brand-manufacture#brand-manufacture) or consult your device’s user guide. 2. To add new APN Settings (the wording in your menu may vary slightly): * Select **Mobile networks** , **Cellular networks** or similar * Select **Access Point Names** * Select **New APN** , the **+** icon, or **Add** 3. Update the form fields with the **TELUS APN settings** in the table below. This table lists the correct APN settings for our 3G (HSPA) or 4G LTE services. Other fields may be present. They can be left blank and unchanged, and they will not impact your use of the service. **Note**: Enter the details exactly as listed below. Errors may prevent the service from working.

Field	Entry	Details
Name	TELUS	The name is only the description of the APN, and does not impact the settings on device. For convenience, enter TELUS.
APN	sp.telus.com	Access Point Name: Data and picture messaging will not work without this entry.
MMSC	http://aliasredirect.net/proxy/mmsc	MMSC settings allow the handset to send and download picture and video messages (MMS). Some incoming MMS will still display without these settings. However, it will be impossible to send any MMS without them.
MMS Proxy	mmscproxy.mobility.ca	As above.
MMS Port	8799	As above.
MCC	302	Mobile Country Code: Unique identifier for the mobile phone operator/carrier.
MNC	220	Mobile Network Code: Another unique identifier.
APN type	default,supl,mms	Note: Do not leave any spaces when entering default,supl,mms for services used on APN. When an application accesses the network, it provides an APN type when it requests access for data. If default,supl,mms is not an option, choose internet&MMS; option from list.

4. Save if needed. **Note**: Some devices will save APN settings automatically. Others require you to save by clicking **more** or **menu** , or following a prompt. Consult your device user guide if you are having trouble finding the settings. 5. Verify that your settings are working by turning off Wi-Fi and accessing the internet using your cellular network. If it does not work, turn the phone off for few seconds, then turn it back on. Often rebooting the device is necessary for new APN settings to start working.

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