Credit card top-up for Prepaid mobility

How to make a one-time or automatic prepaid top-ups by registering a credit card

You can register a credit card to make one-time top-ups or set up automatic top-ups to ensure your balance never reaches zero and your services remain active.

Register your credit card online


  1. Log in to your My TELUS account
  2. Select the Account Activity tab
  3. Select Register my credit card
  4. Enter the required credit card details
  5. Select Continue
  6. Wait for confirmation that your credit card registration was successful
  7. Use the My TELUS app on your prepaid smartphone
  8. Log in to the My TELUS app
  9. Select Register payment card from the menu
  10. Enter your credit card details and then select Continue
  11. Confirm details and submit

Register your credit card using your prepaid phone


  1. Call #123
  2. Enter your 4-6 digit Security PIN (Personal Identification Number)
  3. Press 5 to register a credit card and follow the prompts to provide your credit card details
  4. Wait for confirmation that your credit card was successfully registered

Note: You may call 1-877-277-7745 from another device, you will need to enter your subscriber number and PIN before registering your credit card.

Make a one-time payment with your credit card online


  1. Log in to your My TELUS account
  2. From the Overview tab, click Top up your account
  3. Select Credit card from the menu
  4. Choose your top-up amount
  5. Enter the required credit card information
  6. Click Continue
  7. The top-up amount is added to your TELUS Prepaid account balance

Set up automatic top-ups with your credit card online


  1. Log in to your My TELUS account
  2. Select the Account Activity tab
  3. Select Automatic top-ups
  4. Select Set up Automatic top-ups
  5. Choose your top-up preference
  6. Choose your top-up amount
  7. Enter the required credit card information
  8. Select Continue and wait for confirmation that the registration was successful and details on your next top-up date and amount

Set up automatic top-ups by phone


  1. Call #123
  2. Enter your 4-6 digit Security PIN (Personal Identification Number)
  3. Press 2 and follow the prompts to set up automatic top-ups

Note: You may call 1-877-277-7745 from another device. You will need to enter your subscriber number and PIN before completing this process.


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