Severe Weather Alerts
Read more about how Severe Weather Alerts provide customers advanced warning of impending weather in their area.
What are Severe Weather Alerts?
Severe weather warnings are issued by Environment Canada and provide real-time alerts directly to the panel when a severe weather warning is issued near its location. These severe weather alerts can be paused from the Notifications section on the website.
Types of Severe Weather Alerts
Severe Weather Alerts are sent for the following warnings:
What to do if you receive a Severe Weather Alert
Severe weather alerts are intended to let you and your family know that a weather event may be coming.
Here are the basic steps you should take if you receive a weather alert that impacts you.
- Refer to your control panel, it will give you more information about the weather alert
- Check local news or other weather sources for more information
- Once the weather condition has been identified and you’ve taken measures to ensure your safety, you can silence/dismiss the alert from your panel
If you experience any issues with your system following severe weather, call us at 1-855-255-8828.
Pausing and unpausing Severe Weather Alert notifications
Pausing severe weather alerts prevents new alerts from being sent to the panel. Any severe weather alerts sent before pausing the notification must be acknowledged at the panel.
- Log in to the
- Click Notifications
- Click the Severe Weather Alerts toggle to pause/unpause severe weather alerts sent to the panel
Note: The Severe Weather Alert notification cannot be deleted or edited. It can only be paused and unpaused.