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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
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Information on how Bring-It-Back™ & device balances work
How to keep a Bring-It-Back™ device

How to keep a Bring-It-Back™ device

Here’s a step-by-step guide on how to keep a Bring-It-Back™ device.

Don’t want to return your Bring-It-Back™ device? No problem. Simply pay off the Bring-It-Back amount and the device is all yours. There are 2 ways you can do this.

Option 1: Via a contract renewal

You can pay off your device’s Bring-It-Back™ amount when you renew your contract online or in-store.

Option 2: Via your monthly bill

If you do not return your device, the Bring-It-Back™ amount will be automatically loaded to your monthly bill in the billing cycle after the contract end date. Once the Bring-It-Back™ amount is loaded to your bill, simply pay the bill as you would every other month.

Want to enrol in Bring-It-Back™ again? Check out the latest eligible devices.

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How to return a Bring-It-Back™ device

Here’s a step-by-step guide on how to return a Bring-It-Back™ device

TELUS Bring-It-Back™ explained

Upgrade your device with the TELUS Bring-It-Back™ program

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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