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COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
Support
Smart Hub (rural internet) support
Managing your account
My TELUS registration & login
Change password on My TELUS

Change password on My TELUS

Changing your password on your My TELUS profile

Self-serve only
Please note that this is an online-only task that can easily be done using either My TELUS online or the app.

Steps to change your password

  1. Log in to My TELUS
  2. Select My Profile from the left-hand sidebar
  3. Next to Password, select Change password
  1. Enter your current password
  2. Enter your new password and re-enter to verify
  3. Select Continue

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Registering for My TELUS - Mobility

Create a My TELUS profile to view or pay your TELUS bills, track your monthly data usage, add or make changes to your TELUS plans, get exclusive offers and much more.

Registering for My TELUS - Home Services

Create a My TELUS profile to view or pay your TELUS bills, track your monthly data usage, add or make changes to your TELUS plans, get exclusive offers and much more

Options for using My TELUS

Available management options in My TELUS online and My TELUS app

Update a Mobility rate plan or add-on

Use My TELUS or #123 to update or change your Mobility rate plan and add-ons

Reset password for Home Services account

Tips for resetting your password using My TELUS

Learn about accessibility at TELUS

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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