Introducing Peace of Mind™ Plans.

The new plans are ONLY for your service with TELUS, and there will be an additional charge if you require a device. We have separated the cost of your device from your plan so there is complete transparency into what you are paying for. Prior to this change, the device charge was embedded into your rate plan. The rate plans were more expensive so they can cover the effective monthly device charge. By separating the costs it is much clearer.

Peace of Mind Plans are built for users who want to enjoy their data without having to worry about overage costs, data limits and data consumption by other users on the account. On all of our Peace of Mind plans, you can mobile hotspot within a certain range so that friends and family can use your data. Data usage for mobile hotspotting is available up until the high speed threshold. If you are interested in sharing data across your account, we also offer Simple Share Plans with large data buckets. For these customers, we continue to offer TELUS Data Manager which gives full control over your account’s data management.

Peace of Mind Plans allow you to use as much data as you like while in Canada and never be charged data overages. After your plan’s high-speed threshold, TELUS will reduce the maximum speed for the remainder of your billing cycle to a maximum of 512 Kbps. This means you’ll still be able to browse the Internet and use email but video quality will be reduced and other high-bandwidth applications will take longer to load. Please refer to TELUS’ Fair Use Policy at telus.com/fairusepolicy for further information.

Customers are able to change their plan at any time to suit their needs, however our new Peace of Mind plans do not include embedded device subsidy. This means that a customer on a legacy plan with an existing device balance must first pay this off before moving to Peace of Mind. With all of our new plans, device costs are now clearly separated from the service plan with TELUS Easy Payment.

Yes with the separation of device cost from your rate plans, TELUS easily allows customers to choose the plan that fits their needs simply by choosing a data amount. If a subscriber finds that their current data needs are not met by their plan they can rate plan change to another Peace of Mind or Simple Share Plan at any time, up to once per monthly bill cycle. TELUS limits the number of plan changes on a monthly basis to avoid problems with billing.

Yes. The family discount is calculated and automatically applied if you have 2 or more subscribers on your account on a Simple Share and/or Peace of Mind Plan.