TELUS maintains a central help desk that offers remote support and troubleshooting tools that can augment the capabilities of your onsite support staff.

Wherever you’re conducting video conferences from, TELUS provides endpoint management to make sure everything runs seamlessly. Services include engineering design, procurement, project management, installation, training, warranty, and finance options.

TELUS offers a choice of hosted or on-premise managed video conferencing options, including 24/7 web-scheduled or operator-scheduled conferencing, on-demand conferencing with no reservation required, operator-assisted conferencing, event coordination, meeting recording, and webcasting.

TELUS IP Networks have been built to ensure redundancy and multiple quality of service levels including real-time IP video traffic and IP voice. Fully managed, TELUS IP Networks deliver the network quality needed for effective video conferences.

Choose from prepaid, monthly fixed rate, or monthly pay-per-use plans. Plus, TELUS offers numerous options for video conference solutions and system packages to suit your business requirements.

The TELUS next-generation network supports video conferencing QoS. All conferencing infrastructure is hosted in TELUS state-of-the-art data centres that offer built in redundancy and security.

Because TELUS has invested in processes, automation, capacity planning, and current and emerging technology, our managed video conferencing solutions can easily scale as your demand increases.