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COVID-19: Learn how we’re supporting communities and helping Canadians stay connected.
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Keeping you connected during COVID-19
Reconnecting your Video Camera to the internet
Panel and sensors installation guides
Reconnecting your Doorbell Camera to the internet
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Getting started
Mobile app and web portal
Panel and sensors
Video cameras
Automation devices
Getting started
Mobile app and web portal
Panel and sensors
Video cameras
Automation devices
Installing your automation devices
Installing your Smart Door Lock
Installing your Smart Light Bulb
Installing your Smart Plug (Appliance or Dimmer)
Installing your Smart Thermostat
Installing your Smart Range Extender
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Configuring your automation devices
Create a rule or schedule with your automation devices
Create a Light Group
Configuring a Thermostat Schedule
Add or edit user access and codes
Managing your automation devices
How to unlock your Smart Door Lock
Compatible devices with my TELUS SmartHome
Add a Sonos smart speaker to your TELUS SmartHome
Add a Chamberlain LiftMaster MyQ® Smart Garage Hub (821LMB) to your TELUS SmartHome
Add an August Smart Lock Pro to your TELUS SmartHome
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Battery replacement
Replacing the batteries for my automation devices
Troubleshooting your automation devices
Adding an automation device through my Control Panel
Removing an automation device from your system
Troubleshooting range issues for your automation devices
Troubleshooting for your Smart Thermostat
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