Skip to contentSkip to search
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
  • Personal
  • Business
  • Health
  • Agriculture
  • Social Impact
Support
Support
Support
EN
MB
TELUS. Let's make the future friendly.
  • Back to School Sale
  • My TELUS
TELUS. Let's make the future friendly.
Cart has 0 itemsCart
COVID-19:Learn how we’re supporting communities and helping Canadians stay connected.
Support
Account & Billing support

Account & Billing support

For your account management & billing inquiries

Self-serve only: Please note that this is an online-only task that can easily be done using My TELUS online or the app.

Keeping you connected during COVID-19

Self-serve only

Payment options for overdue fees

TELUS e.Bill explained

Find your e.Bill account number

How to pay your bill

Set up and manage pre-authorized payments

Here you can browse all of our articles

  • Understanding your bill
  • Paying your bill
  • Changing services
  • Alerts
  • Service terms

Getting started

  • Your first Home Services bill from TELUS
  • Understanding your Mobility bill
  • Mobility bill terminology
  • TELUS Rewards FAQ

Learning

  • Pay-per-use rates for TELUS monthly mobility subscribers
  • PureFibre overage charges explained
  • Mobility fees
  • Sales taxes and your TELUS bill

Troubleshooting

  • Home Services agreement
  • Messaging charges explained

Interesting articles

    View related products & services

    • Mobility support

    Learn about accessibility at TELUS

    To help us improve this website, we'd love to hear your feedback.
    SupportSupport
    Find a store Find a store
    Contact usContact us
    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
    About Us AccessibilityCareersMediaPoliciesTELUS Service Status
    SupportContact Us NeighbourhoodFind a store User TermsService Terms Order Status
    TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
    TELUS Digital TELUS International TELUS ProcurementTELUS WebmailTELUS Wise
    The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
    TELUS Logo©2021 TELUS