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TELUS Mobility


*611 on your TELUS mobile phone

U.S. / International numbers

In the US



Mon - Fri 9am - 10pm Technical support available 24/7
Sat & Sun 9am - 8pm

All times local

Requires log in

Online order inquiries


Please have your order confirmation number ready.

Mon - Fri 9:00am - 12:00am

All times EST

TELUS Client Care

PO Box 7575 Vancouver, BC V6B 8N9

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If you've already contacted TELUS and your issue remains unresolved, escalate your Mobility issue here