TELUS email storage

Go-to tips for maximizing your storage

This article covers how to track and manage your TELUS webmail storage.

How much storage space do I have?

TELUS email powered by Google offers 15 GB of storage space for each mailbox.

How do I know how much space is available?

  1. Log in to
  2. Scroll down to the bottom of the page
  3. Your usage is shown in the bottom left

What happens if I’m close to my limit?

If you’ve reached 95% of your limit, you will see a yellow banner across your inbox saying that you are running low on storage space. Once you reach 100% of your limit, you will not be able to send or receive messages until you clear up space.

Tip: Make sure to regularly delete or archive your email to stay within your email storage limit.

How do I delete messages?

  1. Log in to
  2. Select the message you want to delete
  3. Select the trash icon
  4. You can also select multiple messages by checking the checkbox on the messages, then click on the trash icon

The trash folder automatically empties after 30 days but you can also delete messages sooner:

  1. Log in to
  2. Navigate to Trash on the left hand side of the screen (you may have to select More to see additional items)
  3. Select Empty trash now

Messages, once deleted, are permanently deleted and cannot be restored.

How do I export messages I want to keep?

  1. Log in to
  2. Click on the message you want to keep
  3. Click on the 3 dots
  4. Select Download message

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