Scenes can be configured from both the TELUS SmartHome app and web portal.

Through the TELUS SmartHome app:

1. Log in to the TELUS SmartHome app
2. In Scenes, tap >
   
3. To edit an existing scene, tap > on the scene. Tap Edit, then edit the scene as desired
4. To create a new scene, tap +
   
5. In the Scene Name field, enter the desired name
6. Tap the icon symbol to change the icon image and colour to represent the Scene
7. In Devices, tap Add + to select the device the scene will control
8. Depending on your system, there are a number of actions available for configuration:

• In Security System, tap to select the desired arming status. The security system can be placed into Disarmed, Armed (Stay) or Arm (Away) status
• In Lock, tap to select the desired lock status. Smart Door Locks can be locked or unlocked
• In Garage, tap to select the desired garage door status. Smart Garage Door Openers can be opened or closed
• In Thermostat, tap the desired thermostat status. Smart Thermostats can be set to a custom temperature, mode, schedule, fan status and/or specific temperature sensors
• In Lights, tap the desired light status. Smart Light Bulbs or Smart Plug - Dimmer devices can be set to On, Off or a specified brightness level

9. Once all the actions are set, tap Save

Through the web portal:

1. Log in to the web portal
2. Click Automation
3. Click Scenes
   
4. To edit an existing scene, click the pencil icon next to the name of the scene
5. To create a new scene, click New Scene
   
6. In the Scene Name field, enter the desired name for the scene
7. Tap the icon symbol to change the icon image and colour to represent the scene
8. Depending on the equipment enrolled in the user's system, there are the following types of actions:

• In Security System, tap to select the desired arming status. The security system can be placed into Disarmed, Armed (Stay) or Arm (Away) status
• In Lock, tap to select the desired lock status. Smart Door Locks can be locked or unlocked
• In Garage, tap to select the desired garage door status. Smart Garage Door Openers can be opened or closed
• In Thermostat, tap the desired thermostat status. Smart Thermostats can be set to a custom temperature, mode, schedule, fan status and/or specific temperature sensors
• In Lights, tap the desired light status. Smart Light Bulbs or Smart Plug - Dimmer devices can be set to On, Off or a specified brightness level

9. Click Save

Through the web portal:

1. Log in to the web portal
2. Select Automation
3. Select Scenes
4. Select Reorder
5. Click and drag the = icon to the right of the scene to rearrange
6. Once all desired changes are made, click Save

Through the TELUS SmartHome app:

1. Log in to the TELUS SmartHome app
2. In Scenes, tap >
3. Tap the icon on the top right of the screen
4. Drag the scene to rearrange
5. Once all desired changes are made, click Done

Through the web portal:

1. Log in to the web portal
2. Select Automation
3. Select Scenes
4. Click the garbage icon for the scene to be deleted
5. Click Delete Scene to confirm

Through the TELUS SmartHome app:

1. Log in to the TELUS SmartHome app
2. Tap the Menu icon (three lines) on the top left hand corner of the screen
3. Select Scenes
4. Select the custom scene to delete
5. Click Edit
6. Go to the bottom of the Edit Scene page, and click Delete Scene
7. Click Delete to confirm

If your scene is not working as expected, verify the following:

• Your Scene is configured with the correct desired settings
• Your device is functioning properly

If both are working or set up properly and the issue persists, contact TELUS at 1-855-255-8858 for assistance.