Manage pre-authorized payments for mobility

How to use My Account to set up or update payment information

Set up Mobility pre-authorized payments

  1. Log in to My Account
  2. Select Billing
  3. Choose the account on which you want pre-authorized payments to be enabled
  4. Select Set up pre-authorized payments for future bills
  5. Fill out the required fields
  6. Select Submit

Pre-authorized payments are set up on your account and will take effect with your next bill.

Note: If you set up pre-authorized payments on your bill due date, make a one-time payment to avoid any late charges. Your next bill will be paid automatically.

Update your Mobility pre-authorized payment information


  1. Log in to My Account
  2. Select Billing
  3. Choose the account on which you want pre-authorized payments to be updated
  4. Select Update your payment info
  5. Fill out the required fields
  6. Select Submit
  7. Pre-authorized payments are updated on your account

Note: If you set up pre-authorized payments on your bill due date, make a one-time payment to avoid any late charges. Your next bill will be paid automatically.


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