Skip to content
COVID-19: Updates affecting customer service, roaming, data overages, and store closures
  • Personal
  • Business
  • Health
  • Why TELUS
EN
MB
TELUS Logo
  • My TELUS
  • Support
  • Deals & Bundles
TELUS Logo
COVID-19: Updates affecting customer service, roaming, data overages, and store closures
Support
Home phone
Alerts
Call Gate explained

Call Gate explained

How to restrict chargeable calls being placed from your home phone

Unfortunately, we no longer support the Call Gate feature.

Related articles

  • Expansion of the Nouvelle-Beauce local calling area
  • New area code 367 in Quebec
  • Home phone service rate updates
  • Sending text messages to landlines no longer supported
  • Home phone service and rate updates

Did this article solve your problem?

Getting started

  • Home phone Calling Features Assistant explained
  • Call display
  • TELUS IP Relay Service
  • TELUS Relay Service

Learning

  • Home phone Anonymous Call block explained
  • Use Per Call Blocking to make a private call from your home phone
  • Make a 3-way call on your home phone
  • Home phone Call Return explained
  • Get a second home phone number with Smart Ring
  • Call Forward for your home phone explained
  • Home phone Caller Reveal explained
  • Star commands for home phone explained
  • Home phone Call Control explained
  • Call waiting explained
  • Intercom explained

Troubleshooting

  • Screen incoming home phone calls
  • Trace threatening home phone calls
  • Troubleshoot Call Display on your home phone
  • Canada's Do Not Call List

Interesting articles

  • Collect calls and rates (Quebec only)
  • Overseas call (Quebec only)

Getting started

  • Home phone voicemail setup
  • Access Home phone voicemail messages by phone
  • Access Home phone voicemail messages online
  • Change Home phone voicemail message playback preferences

Learning

  • Reset Home Phone voicemail password
  • Recover a deleted Home phone voicemail message
  • Manage Home phone voicemail settings
  • Adjust the number of times your Home phone rings before going to voicemail
  • Home Phone voicemail family extension mailboxes

Troubleshooting

  • Troubleshoot Home phone voicemail problems

Interesting articles

  • Web access for voicemail explained

Getting started

  • Managing your Home Services appointment during COVID-19

Troubleshooting

  • No dial tone on your home phone (landline)
  • Troubleshoot a noisy home phone line
  • Troubleshoot home phone ring problems

Interesting articles

  • Home Phones User Guides
  • Expansion of the Nouvelle-Beauce local calling area
  • New area code 367 in Quebec
  • Call Gate explained
  • Home phone service rate updates
  • Sending text messages to landlines no longer supported
  • Home phone service and rate updates
  • New area code 368 in Alberta
  • Unregulated Local Telephone Service Terms
  • TELUS Long Distance Service Terms
  • Scams and toll fraud
  • How to minimize the risk of toll fraud
  • How an unauthorized person can gain access to your long-distance service
  • What to do if you become a victim of toll fraud
Contact support

Search Support

To help us improve this website, we'd love to hear your feedback. Tell us what you think.
About Us AccessibilityCareersWe Give Where We LivePoliciesTELUS Service Status
SupportContact Us NeighbourhoodFind A Store User TermsService Terms
TELUS & CRTC Internet CodeInternet Code, SimplifiedTELUS & CRTC Wireless CodeWireless Code, SimplifiedPrivacy / CookiesSecurity
TELUS Digital TELUS International TELUS Partner SolutionsTELUS ProcurementTELUS WebmailTELUS Wise
TELUS Logo©2020 TELUS