TELUS PureFibre® Internet

Ottawa, TELUS PureFibre Internet is coming

Get ready to stream, play, connect and browse uninterrupted on Canada's Fastest Internet Technology.¹

A collage of product images showing devices connected by TELUS PureFibre Internet lead by a hummingbird.

Unstoppable internet, unstoppable deals

Pre-order TELUS PureFibre Internet and take advantage of great deals on bundles. Plus, get complimentary personalized installation and unlimited internet data on a 2 year term.²

Internet and streaming

Save up to $41/mo.³

Bundle PureFibre Internet 1.5G on a 2 year term with Stream+ for $109/mo. Save half on our Netflix, Disney+ and Amazon Prime bundle for 24 months. Discounts apply to new and existing mobility customers.

Bundle and save

A TV screen showing posters for The Last Airbender, X-Men ‘97 and Fallout alongside TELUS devices.

Internet

Switch for as low as $99/mo.⁴

Mobility customers save $31/month on TELUS PureFibre Internet 1.5G with a 2 year term.

Join the waitlist

TELUS Wi-Fi hardware alongside a hummingbird.

The 100% direct fibre difference

Our technology is the difference. If it isn’t TELUS PureFibre, it isn’t a 100% direct-to-the-home connection.⁵

Discover the benefits of a direct connection

With us, you have 100% fibre to your home. Our major competitor's fibre ends an average of 400m away and is delivered through a coaxial cable for the neighbourhood.

A diagram illustrates the TELUS dedicated connection by showing individual lines connecting homes directly to the telus server.

PureFibre Internet = direct fibre connection

PureFibre line goes all the way to your home for fast, consistent speed⁵

A diagram illustrates how other providers use shared connection by showing a single line connecting multiple homes directly to their server.

Other providers = hybrid connection

Other providers switch from fibre to coaxial cable for the final stretch in your neighborhood, increasing lag compared to fibre.

A woman stares intently at a screen as she wears headphones and plays a game.

Fast download and upload speeds

A 100% fibre connection⁵ gets you lightning-fast speeds for uploads and downloads. That’s a big deal if you create, chat, stream or share anything online.

Download speed

measures how fast you “get” data from the internet.

Good for:

Browsing websites
Streaming music
Streaming video

Upload speed

measures how fast you “give” data to the internet.

Good for:

Video conferencing
Sending large files
Online gaming

Uninterrupted entertainment

A woman taking a video meeting from a tablet.

Consistent connectivity

Ditch the glitch on a 100% fibre connection direct to the home.⁵

Binge-worthy streaming quality

Don’t suffer from buffer. Enjoy smooth and high-quality video, music, and live content streaming.

A family using a laptop and tablet at the kitchen table.

Speed at every corner

All TELUS PureFibre® plans feature our award winning Wi-Fi 6 technology⁶ for fast connection in every corner of your home.

Smooth gaming performance

Reduce latency and play a more responsive gaming experience, particularly for multiplayer games.

Photo of TELUS team members contributing to community projects

COMMUNITY IMPACT

We believe in empowering youth through technology

In Ontario, the TELUS Community Boards serving the Greater Toronto & Hamilton Area, Ottawa and Eastern Ontario, and Barrie and Central Ontario provide critical funding to charities that address community needs impacting youth and their families.

Read about the charities we fund

Our commitment to you

Get the help you need every step of the way, whether you're looking for tech support, exploring new services, or simply have questions.

24/7 technical support

30 day money back  guarantee

Frequently Asked Questions

What internet technology is TELUS PureFibre?

What home internet plans and speeds does TELUS offer?

What is a good internet speed?

What’s the difference between download speed and upload speed?

How much internet data do I need?

Where in Ontario is TELUS PureFibre available?

View terms and conditions

Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect FTTH technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management practices or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Offer subject to change without notice and available only to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and subject to change without notice. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative.
Offer subject to change without notice and only available to TELUS Mobility and Exclusive Partner Program (“EPP”) customers who reside in Ontario and have not subscribed to TELUS Internet in the past 90 days. Proof of eligible employment required for all EPP offers. For customers signing up on a 24 month term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons, such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes TELUS PureFibre 1.5 Gigabit internet with Unlimited Data and Stream+ Basic. From month 1-24, a $10/mo. internet discount applies. Regular Internet price, currently $130/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and subject to change without notice. TELUS Mobility customers receive an additional $21/mo. discount for 24 months, as long as the eligibility requirements are met. Discounts may be removed upon rate plan changes or renewal. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. From month 1-24, a $10/mo discount applies to Stream+ Basic. Offer and regular pricing subject to change without notice. Subscriptions available to Canadian TELUS customers with at least one TELUS service and not currently subscribed to Stream+ with Netflix, Disney+ and Amazon Prime. Eligibility may vary for customers in certain regions due to their connection type. Only one Stream+ activation can be completed per MyTELUS account. Stream+ Basic bundle includes the following streaming services: Netflix Standard with Ads, Amazon Prime (ad supported), Disney+ Standard with Ads and TELUS Films and Series. Regular price for Stream+ Basic is $20 plus applicable taxes and subject to change. Cannot be combined with other promotional offers. Account activation with Netflix, Amazon and Disney (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to avoid double billing. Other conditions apply. Please review the full terms and conditions at
https://www.telus.com/streamplusterms
.
Offer subject to change without notice and only available to TELUS Mobility and Exclusive Partner Program (“EPP”) customers who reside in Ontario and have not subscribed to TELUS Internet in the past 90 days. Proof of eligible employment required for all EPP offers. For customers signing up on a 24 month term, the Internet rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons, such as unlimited internet data, are not guaranteed during the 24 month term and subject to change anytime. Offer includes TELUS PureFibre 1.5 Gigabit internet with Unlimited Data. From month 1-24, a $10/mo. internet discount applies. Regular Internet price, currently $130/mo, applies after the 24-month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25. Regular price is currently $20 per month and is subject to change without notice. TELUS Mobility customers receive an additional $21/mo. discount for 24 months, as long as the eligibility requirements are met. Discounts may be removed upon rate plan changes or renewals. Final eligibility for the services will be determined by a TELUS representative. A cancellation fee applies to the early termination of your internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management practices or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Red Dot of the Red Dot Award: Product Design [2021]. See
TELUS WiFi 6 Access Point
for more details.

Ottawa, TELUS PureFibre Internet is coming

Unstoppable internet, unstoppable deals

Internet and streaming

Save up to $41/mo.3

Internet

Switch for as low as $99/mo.4

The 100% direct fibre difference

The 100% direct fibre difference

Discover the benefits of a direct connection

Discover the benefits of a direct connection

PureFibre Internet = direct fibre connection

Other providers = hybrid connection

Fast download and upload speeds

Fast download and upload speeds

Fast download and upload speeds

Uninterrupted entertainment

Consistent connectivity

Binge-worthy streaming quality

Speed at every corner

Smooth gaming performance

COMMUNITY IMPACT

We believe in empowering youth through technology

Our commitment to you

Frequently Asked Questions

View terms and conditions

Save up to $41/mo.³

Switch for as low as $99/mo.⁴