Resident or unit owner
Get your home connected to TELUS PureFibre.
Tell us you want to be connected to our fastest internet speeds by completing this simple form.
We first assess if your building is eligible for PureFibre. Then we work with your strata and/or building management to connect the network directly to your building’s main electrical room.
We usually install PureFibre through the conduit from your building’s main telecommunication/ electrical room(s) to a location inside each unit. Before connecting your suite, we’ll contact you to obtain your permission.
Once PureFibre is connected to all of the suites in your building, we’ll let everyone know that work is complete and you can start ordering TELUS PureFibre™ services like Internet and Optik TV.
If the building has existing internal conduit that is in good condition and has room to spare, fibre is usually installed through the conduit from the main telecommunication/electrical room(s) to a location inside each suite.
Our technicians will be respectful and as non-invasive as possible. If any major disturbances seem likely, we’ll ask for your approval before proceeding.
There is no obligation to sign up now or in the future. But your home will be future-enabled for when you are ready.
A dedicated local TELUS team is available to answer any questions and provide information.