Make the switch to TELUS PureFibre today! Important notice for specific TELUS copper customers

What’s happening

Great News! TELUS has connected your area with our revolutionary fibre optic network. There is no cost to switch to PureFibre. However, the upgrade from the current copper network to PureFibre is mandatory. Customers will need a technician to upgrade their in-home services.

How do I upgrade?

1. Contact us to schedule a technician visit during a time that is convenient for you.

2. A technician will arrive on your scheduled appointment day to upgrade your in-home services to the PureFibre network at no charge to you. 3. Enjoy the benefits of a 100% fibre optic connection! TELUS PureFibre is the #1 internet technology for speed and reliability. Lightning fast speeds mean high definition streaming, low latency in gaming, crystal clear video calls, and the power to share photos and videos faster than you can take them.

Frequently Asked Questions


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