Don't worry, you're in the right place. ADT is now TELUS SmartHome Security. If you're an existing ADT customer, you can get support on the TELUS website or by phone at 1-855-958-8181. Or, log in to your ADT by TELUS account for account inquiries & billing information.
Home Security in Ottawa
Protect your family with a smart home security system.
Whether you live in a single family home or condo and rent or own – easily keep an eye on your Ottawa home with real-time, professional monitoring and a fully integrated home security system.
Home security systems to protect your Ottawa home
Keep your family safe
Enjoy the peace of mind that comes with having a full suite of home security devices – including cameras, sensors and more.
Protection when you need it
Our team of experts monitor your Ottawa home 24/7, always ready to respond to fires, floods, gas leaks or break-ins.
Unparalleled convenience
See who’s at the door and let friends in – from anywhere. All from your mobile phone, using the SmartHome app.
ADT by TELUS Plans
If you’re looking for Ottawa’s most advanced home security systems, your search is over.
*Promotional prices include bundle discount with TELUS Mobility.
Home Automation - Self Monitored
Home Security - Professionally Monitored
Home Automation - Self Monitored
Smart Camera
TELUS Internet required
Check in on your home from anywhere
Self-monitored Service
Get notified when someone approaches
Smart Automation Plus
Current regular price: $30 /month
Get a $100 bill credit (including taxes) when you buy online.
Home automation
Simplify your life with smart devices
Self-monitored Service
Get notified when someone approaches
Home Security - Professionally Monitored
Secure
Current regular price: $40 /month
Get a $100 bill credit (including taxes) when you buy online.
Home security
Get alerted to break-ins and hazards
Professional monitoring
Protect your home 24/7
Control + Video
Bundle price on 3 or 5 year term
Current regular price: $60 /month
Get a $100 bill credit (including taxes) when you buy online.
Home security
Get alerted to break-ins and hazards
Professional monitoring
Protect your home 24/7
Home automation
Simplify your life with smart devices
Why choose ADT by TELUS?
Security Cameras
Monitor your home from anywhere.
Add indoor, outdoor or doorbell cameras to your plan for the most comprehensive home security coverage. See who’s at the door, make sure your packages are safe, or keep an eye on pets and family members, whether you’re home in Ottawa or across the country.
Add a camera to the Smart Automation or Secure plan for just $10 per month. Value of included camera is up to $280. You can add more cameras and pay for them through monthly or one-time payments.
24/7 Home Monitoring with Guard Response
Feel secure, wherever you go
When an alarm is triggered, trained professionals take the appropriate action: alerting your emergency contacts, dispatching Guard Response (where available) to verify intrusion alarms, and alerting the appropriate responders – e.g. police, fire dept, ambulance – if an emergency is confirmed.
24/7 Home Monitoring with Guard Response is only included with Secure and Control plans.
New installation model
Flexible DIY Self-Installation
The ADT by TELUS Self-Install Kit is simple and convenient – set up your smart home security system yourself on your own time. When you opt for Self-Install, you’ll receive a $250 credit towards additional devices and equipment.
Do it all from your phone
ADT by TELUS modernizes the traditional home security system by allowing you to control your home’s security from a single easy-to-use app – whether you’re home in Ottawa or out and about. Our centralized smart home security systems offer features you would expect from a conventional system – such as alarm monitoring and motion sensors. You also have the option of adding extra devices to make a smart home, like smart door locks and doorbell cameras.
ADT by TELUS wizard
Let us recommend how ADT by TELUS can help with your daily routine
The ADT by TELUS wizard asks a few simple questions to get an idea of what you need to protect. In the end, we’ll recommend the best smart home security system and home security devices for your needs.
Frequently Asked Questions
Speak with a home security and home monitoring expert.
If you have any questions about SmartHome Security and would like to speak with an expert, please contact us at 1-855-255-8828.
TELUS Secure Business
Keep your business safe with 24/7 protection and monitoring powered by Canada’s largest and fastest network.
TELUS Custom Security Systems
If you live outside our LTE coverage area, or if you have a specific security need listed here, we’ve still got you covered. Call TELUS Custom Security Systems to arrange a consultation.
Communities
Support and FAQ
Our support articles can answer many of your questions.