Top tools for patients and professionals
Virtual care is already improving the lives of patients and health professionals. From delivering medical care and advice, to pain and prescription management, it’s made care more accessible, more efficient and more connected than ever.
Services designed with care
For over a decade, we’ve worked alongside health authorities and experts to design a suite of best-in-class virtual care solutions for every aspect of the patient journey. Whether you’re a patient, an organization or a healthcare professional, we are innovating for you.
Peace of mind for employers and their teams
24/7 virtual care and support
Over 2.8 million Canadians rely on TELUS Health Virtual Care—the enhanced virtual care service combining the best features of Akira by TELUS Health and EQ Care. TELUS Health Virtual Care gives employers peace of mind knowing their employees have access to on-demand physical and mental healthcare delivered with a genuine human touch at every step.
Encrypted text and video consultations
Available in English and French
Includes coverage for immediate family
TELUS Health Virtual Care provides compassionate care to any member seeking support.
Medical care for individuals and families
Consult a doctor virtually
TELUS Health MyCare™ is a free app that allows Canadians to see a doctor, check on symptoms and get prescription refills without even leaving home. Covered under some provincial health plans, we’ve recently expanded our services to provide extra support during the COVID-19 pandemic.
Book appointments that fit your schedule
Connect with a doctor via video for more accurate diagnosis
Access doctor’s notes
Track and monitor health
Share information with family doctors
Solutions for clinics and physicians
Engage with your patients
Trusted by 18,000+ physicians, TELUS EMR Virtual Visit is an encrypted, EMR-integrated solution that powers virtual consultations, patient record access and updates and improves workflow efficiency.
Connect with patients via video and text
Share and receive photos and documents with patients
Review patient records and take notes simultaneously
One-click access for patients
Reduced exposure to risk
With the Patient Portal add-on, patients can book their own appointments and physicians can connect with groups, share newsletters or promotions and more.
Tools for pharmacists and patients
Connect with patients in a whole new way
Virtual Consultation helps pharmacists get more out of every patient interaction. Initiated right from Kroll or Ubik, it makes it easy to schedule consultations, connect remotely via a simple, secure platform and get the visual cues needed to provide the best advice and treatment.
Connect via video, audio and chat
Manage and monitor prescriptions
Protect patient privacy
Deliver a safe and positive pharmacy experience
Innovation for health authorities and hospitals
Remote monitoring solutions
Home Health Monitoring enables clinicians to provide care at a safe distance, use resources more effectively, save on healthcare costs and improve the quality of life for patients.
Monitor thousands of patients for COVID-19 remotely
Manage vitals, adjust treatments and intervene before health issues arise
Quickly identify patients in need of urgent care
Accessible for patients via a simple smartphone or tablet app