Solutions for insurers.

From industry insights and innovative solutions for employers, to claims processing and benefits management tools, TELUS Health has you covered.

Employers are looking for new ways to innovate.

TELUS Health solutions for employers balance employee wellness with cost,

scalability and coverage competitiveness. Our innovative services include:

Personalized health and

wellness programs.

Best-in-class virtual care

and pharmacy services.

Intuitive online benefits

management tools.

Helping you deliver exceptional services

Your focus is on efficiency. Our robust digital solutions for claims processing, adjudication and more can help you streamline claims management to enhance the service you offer to your customers. Together, we can transform Canadian healthcare.

New Disability Management Support Services.

Disability Management Support Services (DMSS) are designed to provide case managers with virtual tools to simplify employees’ access to mental health care and facilitate return to work from a disability absence.

Claims processing and management solutions

Drug Claims

Process drug claims automatically and in real time*. TELUS Health offers a simple, cost-efficient solution to manage the exchange and adjudication of drug claims between pharmacies and insurers on behalf of plan members.

Claims Exchange

Transmit claims information from the point-of-sale to the TELUS Health adjudication engine and back to the healthcare provider, even if you’re not using a TELUS solution. Claims are captured in real time* and most software vendors are supported.

Dental Claims

Benefit from a cost-effective, efficient and easy-to-use solution to manage dental claims. TELUS Health Dental Claims offers a digital adjudication service, so you don’t need to maintain a proprietary system.

Extended Healthcare Claims

Streamline processing of extended healthcare claims with an online solution that easily integrates with health professionals’ software. Enhance your service by empowering extended healthcare providers to process claims instantly* at the point-of-service.

Drug Coverage Validation

Relay patient coverage profiles directly to physician Electronic Medical Records (EMRs). Physicians receive plan requirements in real-time* so they can prescribe drugs based on patients’ benefit plans.

Business Intelligence

Leverage informative reporting tools to identify and analyze the key factors that can influence prescription drug plan costs and performance.

TELUS Health Benefits Hub

Keep up with current industry trends

From the latest drug data trend reports, to insightful articles about innovative claims processing technology, the TELUS Health Benefits Hub helps you stay in the know. Explore our most recent stories to stay ahead of the curve and offer your customers informed service.

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1 800 363-9398

Mon-Fri: 7:00am to 10:00pm (EST)

Sat-Sun: 8:00am to 10:00pm (EST)

Get technical support

Get in touch with a TELUS Health representative

Additional links

Health Benefits Hub

Keep up with current industry trends