Solution for insurers

Drug Coverage Validation

Bridge the communication gap between your business, physicians and pharmacists with one simple web-based solution. With Drug Coverage Validation you can:

Streamline communication with doctors, pharmacists and patients

Take advantage of a solution that clearly communicates which medication is covered by a patient’s benefit plan.

Increase access to lower-cost drugs

Offer physicians real-time* access to information about alternate or generic drugs that can meet patient needs while reducing costs.

Reduce service centre calls

Provide physicians and pharmacists with instant* visibility on patient drug plan restrictions and authorization form requirements.


Here’s what Drug Coverage Validation can do for you

Offer innovative benefit plan designs

Optimize health benefit investments for employers by providing physicians with information on the availability of lower-cost medication and streamlining communication about prescriptions. Drug Coverage Validation enhances your offering.

Offer employers increased flexibility

Empower employers to implement more flexible plan designs. Thanks to a streamlined prescription process, where physicians can prescribe the most cost-efficient medication, employers can be able to design benefit plans with confidence.

Provide plan members with better service

Improve plan members’ overall experience. Doctors will have the information they need to select the most appropriate drug the very first time. Pharmacists will be able to quickly process prescriptions, since the drug will be validated for coverage in advance.


More solutions for insurers

My health benefits

Provide plan members with access to their benefit plan information and allow them to submit claims via their mobile device or desktop computer.

Claims Exchange

Transmit claims information from the point-of-sale to the TELUS Health adjudication engine and back to the healthcare provider, even if you’re not using a TELUS Health solution.

Online Benefits Enrolment

Empower your clients to take charge of their benefits.


Request a sales callback

Have any questions or ready to order?

Or call us at:

1 888 709-8759

Monday to Friday: 7:00 AM to 10:00 PM (EST)

Saturday and Sunday: 8:00 AM to 10:00 PM (EST)

Get technical support

Get in touch with a TELUS Health representative.

Or call us at:

1 888 709-8759

Monday to Friday: 7:00 AM to 10:00 PM (EST)

Saturday and Sunday: 8:00 AM to 10:00 PM (EST)

Additional links

Health Benefits Hub

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