Man sitting in his home looking at his mobile device

Man sitting in his home looking at his mobile device

Man sitting in his home looking at his mobile device

TELUS Health Virtual Care

Compassionate care, every step of the way.

As part of our mission to make healthcare more accessible to all Canadians, we bring together the best features of EQ Care and Akira by TELUS Health to provide your employees with on-demand virtual care and support tools, while focusing on a personalized and human experience at each stage of their journey.

A healthier, happier workforce.

Today's employees need fast, confidential access to healthcare for themselves and their families-- on their terms.

Protect productivity.

More than 70% of virtual consults take place during work hours. TELUS Health Virtual Care offers the convenience and flexibility employees need.

Help lower costs and absenteeism.

Health-related absenteeism costs Canadian employers about $16 billion annually. Provide access to healthcare professionals who can address a full spectrum of employee health concerns.

Support mental health.

77% of employees would consider changing jobs for better well-being support. TELUS Health Virtual Care offers face-to-face counselling and digital cognitive behavioural therapy (dCBT).

Quality care on demand.

Give your employees 24/7 access to the care they need. TELUS Health Virtual Care places quality care at your employees' fingertips.


How we can help

A personalized approach to care delivered by a strong network of healthcare professionals.

We offer a customized approach that fit the needs of your organization. From onboarding to ongoing initiatives to boost employee engagement, our team is here to support you at every step. In addition to consultations and diagnosis, our caring practitioners can also help with:

Prescriptions

Referrals to specialists

Diagnosis

Access to allied healthcare specialists

Lab work

Imaging

Medical advice

Mental health concerns

Why choose TELUS Health Virtual Care

Patient-centric continuity of care.

TELUS Health Virtual Care works with family physicians to ensure better continuity of care. With the employee's consent, medical notes can be transferred seamlessly via Electronic Medical Record integration.

Extensive network of healthcare professionals

Allied healthcare specialists.

In addition to our 24/7 primary healthcare, we also offer access to in-house and outside specialists, who are available by appointment. Access to specialized care for chronic conditions, mental health concerns or other complex needs.


See what employees are saying about TELUS Health Virtual Care.

We're proud to make a difference every day.

"When you're dealing with an issue that isn't critical, you don't want to subject yourself to a walk-in clinic or an emergency room. Today I created an account and provided details of my issue. My issue got diagnosed and they are sending a prescription to my pharmacy as I type."

Corina G

St John NL

"I have several medical issues. My care team takes the time to listen and fully assess everything I talk about. I want to keep healthy, and I appreciate there is a whole team behind me."

Julia G.

Edmonton, AB

See what employees are saying about TELUS Health Virtual Care.

We're proud to make a difference every day.

"When you're dealing with an issue that isn't critical, you don't want to subject yourself to a walk-in clinic or an emergency room. Today I created an account and provided details of my issue. My issue got diagnosed and they are sending a prescription to my pharmacy as I type."

Corina G

St John NL

"I have several medical issues. My care team takes the time to listen and fully assess everything I talk about. I want to keep healthy, and I appreciate there is a whole team behind me."

Julia G.

Edmonton, AB

See what employees are saying about TELUS Health Virtual Care.

We're proud to make a difference every day.

"When you're dealing with an issue that isn't critical, you don't want to subject yourself to a walk-in clinic or an emergency room. Today I created an account and provided details of my issue. My issue got diagnosed and they are sending a prescription to my pharmacy as I type."

Corina G

St John NL

"I have several medical issues. My care team takes the time to listen and fully assess everything I talk about. I want to keep healthy, and I appreciate there is a whole team behind me."

Julia G.

Edmonton, AB

Our primary care services.

Learn more about how TELUS Health Virtual Care can help improve the health and wellness of your employees.


Frequently asked questions.






Solutions that work for you.

Man leaning back on his couch, looking at his laptop

TELUS Health LifeJourney™

Our all-in-one employee assistance program designed for today’s employees and their families.

Guided learning online therapy

A clinically validated digital cognitive behavioral therapy program that helps provide convenient and effective mental health support for employees.

Resources

Visit our library of resources for employers, including industry updates, well-being trends and our ROI calculator.

Solutions that work for you.

Man leaning back on his couch, looking at his laptop

TELUS Health LifeJourney™

Our all-in-one employee assistance program designed for today’s employees and their families.

Guided learning online therapy

A clinically validated digital cognitive behavioral therapy program that helps provide convenient and effective mental health support for employees.

Resources

Visit our library of resources for employers, including industry updates, well-being trends and our ROI calculator.

Solutions that work for you.

Man leaning back on his couch, looking at his laptop

TELUS Health LifeJourney™

Our all-in-one employee assistance program designed for today’s employees and their families.

Guided learning online therapy

A clinically validated digital cognitive behavioral therapy program that helps provide convenient and effective mental health support for employees.

Resources

Visit our library of resources for employers, including industry updates, well-being trends and our ROI calculator.

Request a sales callback

Interested in TELUS Health Virtual Care for your employees?

Get technical support

Get in touch with a TELUS Health representative. Please do not use this form for medical purposes.

Get technical support

Get in touch with a TELUS Health representative. Please do not use this form for medical purposes.

Join our team.

We're recruiting friendly, compassionate healthcare professionals to support our growing virtual care team.

TELUS Health Virtual Care Overview.

Join our team.

We're recruiting friendly, compassionate healthcare professionals to support our growing virtual care team.

TELUS Health Virtual Care Overview.