EQ Care

Support your employees and their families with 24/7 access to quality mental and physical healthcare delivered by compassionate professionals.

Accessible care for your employees

Whether it’s a sick baby in the middle of the night or a question about managing anxiety, your employees can connect with a multi-disciplinary care team anytime, anywhere on any computer, tablet or mobile device. From diagnosis to care plans to ongoing support from specialists, EQ Care has delivered more than 700,000 consultations through over 400 practitioners.

A healthy workforce

More than 65% of Millennials want access to virtual care. When you can offer fast access to quality virtual healthcare whenever and wherever it’s convenient, your employees can get the support they need to get healthy and stay healthy.

Better mental health

Mental health issues cost employers billions of dollars each year in productivity lost to absenteeism and presenteeism. With on-demand access to mental wellness experts, EQ Care can help plan members manage anxiety, depression, substance use and other concerns.

Help reduce benefits costs

Personalized, direct access to quality healthcare means your employees are getting the full range of services that can help prevent and manage costly chronic physical and mental health conditions which can contribute to reducing disability claims.

An enhanced virtual care service

As part of our mission to make healthcare more accessible to all Canadians, we bring together the best features of Akira by TELUS Health and EQ Care to provide your employees with on-demand virtual care and support tools, while focusing on a personalized and human experience at each stage of their journey.


Why choose EQ Care?

Care is just a click away

Give your employees peace of mind with 24/7 access to compassionate, experienced Care Managers who can connect them with the healthcare services they need. The service is available on any device in English and French.

Fast access to care

The faster employees and their family members can connect with healthcare practitioners, the sooner they will be on their way to wellness. The EQ Care interface quickly guides plan members through the intake process to connect with a Care Manager.

Consolidated healthcare information

Keeping track of appointments, consultation history and care plans can be time consuming and confusing for plan members. With EQ Care, all patient care plans, appointments, messages and histories are in one convenient, accessible spot.

Solutions that work for you.

Man sitting in his home looking at his mobile device

TELUS Health Virtual Care

On-demand accessible, compassionate and quality physical and mental healthcare for your employees.

TELUS Health LifeJourney™

Our all-in-one employee assistance program designed for today’s employees and their families.

Guided learning online therapy

Convenient and effective digital cognitive behavioral therapy programs supporting employee's mental health.


Request a sales callback

Have any questions or ready to order?

Get technical support

Get in touch with a TELUS Health representative.

Additional links

EQ Care application

If you have access to EQ Care through your employee or student benefits, download the app and get started today. 

Virtual care resources for employers

Access industry reports, webinars, and a ROI calculator.