Man leaning back on his couch, looking at his laptop
Man leaning back on his couch, looking at his laptop
Employee assistance program
Health and wellness for today's employees
Our employee assistance program provides mental health support and work/life services for employees and their families. Friendly care navigators design personalized care plans and accompany employees at every stage of their journey.
Support organizational health.
Access to health and wellbeing experts to support better physical and mental health for a more resilient and productive workforce.
Promote work/life balance.
Our preventative approach builds a more balanced lifestyle helping employees to withstand stress and preventing and mitigating chronic disease.
Cultivate a healthy work culture.
Help attract and retain top talent with a seamless EAP experience that focuses on the human journey and fosters a sense of belonging within your organization.
Increase efficiency to help reduce stress.
Allow employees to reduce the time spent researching, booking and traveling to appointments with a digital service that offers fast, easy access to the resources they need.
Unlimited access to care for your employees.
Discover how TELUS Total Mental Health can provide your employees with the additional support they might need.
With Total Mental Health, employees can access continuous mental health care in person, by phone, and virtually. Supported by care navigators and personalized care plans, this holistic new program includes work/life services and benefits navigation in addition to 24/7 access to mental health support.
What sets our employee assistance program apart.
With 24/7 access to compassionate care, our EAP delivers holistic, personalized, human-centred care plans that integrate with other benefits offerings.
Care-centric
Our care navigators help members find and leverage the support they need.
Convenient
24/7 access, in French or English, across Canada.
Centralized
All care paths in one location and profile.
Collaborative
Designed to work with companies' existing programs.
Care continuum
Supporting people from prevention to sick care.
What sets our employee assistance program apart.
With 24/7 access to compassionate care, our EAP delivers holistic, personalized, human-centred care plans that integrate with other benefits offerings.
Care-centric
Our care navigators help members find and leverage the support they need.
Convenient
24/7 access, in French or English, across Canada.
Centralized
All care paths in one location and profile.
Collaborative
Designed to work with companies' existing programs.
Care continuum
Supporting people from prevention to sick care.
Seamless virtual experience.
Primary Care
Access to optional virtual primary healthcare.
Mental Health
Confidential support with face-to-face online therapy, digital cognitive behavioural therapy and personal crisis management tools.
Work/life balance
Resources to navigate important milestones with financial and legal assistance, as well as nutritional counselling.
Wellness
Designed to educate, engage and inspire people to help improve their wellbeing through lifestyle changes.
Child & elder care services
Our family support service professionals can help with caregiver burnout, compassion fatigue, resource navigation and more.
An example of an employee's use of EAP.
Meet Sari
Sari is a 33-year-old Marketing manager who has had some recent milestones in her life this year.
New job
Sari lands her dream job at a software company and signs up for her employee assistance program right away.
Cold or flu?
Sari's worried about a cough and contacts the EAP's optional primary care. A care navigator completes a thorough assessment with Sari that determines that it is likely a cold. She is advised to stay home and rest.
Family worries
Sari's parents are in declining health and live an hour away. The constant worry has led to overwhelming feelings of anxiety. A care navigator recommends the optional digital cognitive behavioural therapy program to help Sari better manage her anxiety.
First home purchase.
Sari wants to buy a condo closer to her parents' home. The care navigator books an appointment that day with a financial consultant to review options. Sari makes an offer the next week.
Nutrition Reboot
Working from her condo full-time is taking a toll on Sari's eating habits. The care advocate arranges a virtual appointment with a registered dietician. Sari receives useful advice and feels in better control of her health.
Our personalized care services.
Learn more about how the right employee assistance program can help improve the health and wellness of your employees.
Frequently asked questions.
Solutions that work for you.

TELUS Health Virtual Care
On-demand accessible, compassionate and quality physical and mental healthcare for your employees.
Digital CBT
Convenient and effective digital cognitive behavioral therapy programs supporting employee's mental health.
TELUS Health Wellbeing
This digital platform is designed to empower employees to improve their overall health through wellbeing tools and resources that support lasting behaviour change.
Solutions that work for you.

TELUS Health Virtual Care
On-demand accessible, compassionate and quality physical and mental healthcare for your employees.
Digital CBT
Convenient and effective digital cognitive behavioral therapy programs supporting employee's mental health.
TELUS Health Wellbeing
This digital platform is designed to empower employees to improve their overall health through wellbeing tools and resources that support lasting behaviour change.
Solutions that work for you.

TELUS Health Virtual Care
On-demand accessible, compassionate and quality physical and mental healthcare for your employees.
Guided learning online therapy
Convenient and effective digital cognitive behavioral therapy programs supporting employee's mental health.
TELUS Health Wellbeing
This digital platform is designed to empower employees to improve their overall health through wellbeing tools and resources that support lasting behaviour change.
Visit our library of resources for employers, including industry reports, case studies, featured blog articles, and more.
Visit our library of resources for employers, including industry reports, case studies, featured blog articles, and more.
Visit our library of resources for employers, including industry reports, case studies, featured blog articles, and more.
Visit our library of resources for employers, including industry reports, case studies, featured blog articles, and more.
Visit our library of resources for employers, including industry reports, case studies, featured blog articles, and more.
Visit our library of resources for employers, including industry reports, case studies, featured blog articles, and more.
Get technical support
Get in touch with a TELUS Health representative. Please do not use this form for medical purposes.
TELUS EAP Overview
Get technical support
Get in touch with a TELUS Health representative. Please do not use this form for medical purposes.
TELUS Health EAP Overview