Quality virtual care – anytime, anywhere

Akira by TELUS Health

Akira by TELUS Health is a national on-demand virtual care solution. It gives members and their family direct access to secure medical consults with friendly, knowledgeable clinicians – 24/7 and across the country. Akira is available in French and English, via smartphone or computer.

Care, when and where you need it

The service is available anytime and anywhere – 24/7, 365 days a year, and across the country – for prescriptions, mental health, diagnosis, referrals, and more.

For healthy, productive employees

Having access to virtual care means employees no longer have to miss days of work for in-person appointments that can be resolved virtually, without leaving home or work.

We’re here for the whole family

Memberships include immediate family members, (spouse and dependents under 26 years old), so that the whole family can stay healthy at all times and from anywhere.

Healthcare at your employees’ fingertips

Akira by TELUS Health addresses the health needs of your employees and their families through secure text and video chat — anytime, anywhere. Interested to learn more?


See what Canadians are saying about Akira by TELUS Health

Our members have shared their experiences with us. Here’s what they’re saying:

“I just wanted to say how grateful I am for Akira! Our son had a rash; one quick call by the clinician and the prescription was faxed to the drugstore. What a world we live in!”

Shawna O.

Toronto, ON

“Each step was easy, seamless and each health professional was caring, considerate and extremely helpful. To have a referral, lab work and results all in 3 days is quite awesome.”

Kim G.

Waterloo, ON

“I just used this service for the first time, and it was amazingly fast and effective. This saved me a ton of time and effort and lessened the load on our medical system.”


App store review


Akira by TELUS Health brings quality healthcare to you anywhere, anytime, in the comfort of your office or home.

Connect by text as soon as you need

Asynchronous text means consults happen when it is convenient for users. Texting also lowers the barrier to initiating difficult conversations around mental health.

Secure video and web portal

Secure video and real-time image transfer take place directly within the app. Akira’s patient experience is also available on a web portal, so members can choose the option they’re most comfortable with.

Anytime access to medical notes

Medical notes and chats from consults are saved on the app, so members can always refer back to them, helping to ensure continuity of care and treatment plan adherence.


Join the team

We’re recruiting clinicians (nurse practitioners and registered nurses) to support the demand for virtual care consults on Akira by TELUS Health.

Join Akira by TELUS Health

Request a sales callback

Interested in Akira by TELUS Health for your employees?

Contact us

Get technical support

Get in touch with a TELUS Health representative.

Contact support

Akira app

If you have access to Akira by TELUS Health through your employee or student benefits, download the app and get started today.

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