Consult with your patients remotely
Virtual Consultation lets you consult with your patients remotely - right from your Kroll pharmacy management system.
Add-on integrated with Kroll™
It’s a new time for care delivery. Pharmacists are being challenged to find alternative ways to connect with their patients. Virtual Consultation lets you consult with your patients remotely through video, audio and chat - right from your Kroll system.
Patients receive an email or text with a link for one-click access plus instructions to pre-test their configuration and prepare for the consultation. Chat feature assists with communication clarity.
Virtual Consultation transmissions are encrypted using industry-recognized protocols. No personal data, like contact or login information, is displayed or remains on the device.
More personal and interactive than a phone call, Virtual Consultation lets you see visual cues to help confirm a patient’s understanding. Medication packaging can be viewed for clear identification.
Virtual Consultation is an intuitive, Kroll-integrated tool with full video, audio and chat capabilities. It is more personal than a phone call, can help to shorten line-ups due to reduced patient time at the pharmacy counter, and lessens the risk of exposure to contagious diseases for your pharmacy team and your patients.
Consult with patients on prescription use, conduct a medication review (where applicable), address patient concerns and provide training for medical devices remotely when face-to-face consultations are not ideal. A virtual consultation appointment can be booked when:
Medications are delivered to the patient's home
Vulnerable patients are unable to come into pharmacy
Patient prescriptions are picked up by a friend, caregiver or relative
The pharmacist is busy, or patients don’t have time for an in-pharmacy consultation
Tips to make the most out of virtual consultations.
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Get in touch with a TELUS Health representative.
Or call us at:
1 800 263-5876