Add-on integrated with Ubik

Text and email notifications for patients

Minimize wait times and line-ups in your pharmacy by sending your patients text (SMS) and email messaging to inform them when their prescriptions are ready - right from Ubik. Text and email notifications also help reduce administrative time, so you can focus on patient care.

Send the right message at the right time

Select from a library of templates or create your own text messages or email notifications to send to your patients from Ubik. Just add patient mobile numbers or emails to their files, activate the service and send messages at specified days and times.

Increase your efficiency

Sending notifications helps to maximize your time and reduce phone calls. You spend less time on administrative tasks and more time on patient care.

Streamline in-pharmacy traffic

Helps to reduce waves of prescription pick-ups, decrease the number of patients who come in to order prescriptions and wait, and minimize face-to-face time reducing the risk of exposure for everyone.


How text and email notifications benefit you and your patients

Manage your workflow

  • Schedule notifications based on your workload to reduce administrative duties and time spent on the phone, optimizing your workflow efficiency and serving in-pharmacy patients.

Reduce the risk of exposure

  • The patient notification feature helps minimize patient face-time reducing the risk of exposure for everyone.

Help improve medication adherence

  • Personalized messages convey information that’s important for your patients’ health, and help them adhere to their medication therapy.

Request a sales callback

Have any questions or ready to order?

Or call us at:

1 800 363-9398

7am to 10pm (EST) Monday to Friday, 8am to 10pm (EST) Saturday and Sunday

Get technical support

Get in touch with a TELUS Health representative.

Or call us at:

1 800 363-9398

7am to 10pm (EST) Monday to Friday, 8am to 10pm (EST) Saturday and Sunday

Additional links

Documentation Center

Find information and reference material relative to drug claims

TELUS Health Community Portal (for Ubik clients)

Access our FAQ section and training documents, or chat with other pharmacists