Add services to your pharmacy management solution

Enhance your solution with our range of complementary value-added services designed to meet most of your pharmacy’s technology needs. Get more out of your PMS.

Complementary services compatible with Ubik and Assyst Rx in Quebec

Mobile and online service for your patient

Let your patients order refills and book appointments online at their convenience.

Online appointment booking

Enhance your patient experience by offering the convenience of booking and managing appointments online, while reducing incoming call volumes and administrative tasks.

Connect with your patients virtually

Virtual Consultation supports you in connecting with your patients remotely, while maintaining a visual and professional relationship.

Text and email patient notifications

Minimize wait times and line-ups in your pharmacy by sending your patients text (SMS) and email messaging to inform them when their prescriptions are ready - right from Ubik.

High-speed private network and a back-up cellular connection

Transmit adjudication and transactional data to other pharmacies or to health partners from all workstations.

Synchronize prescription renewals

This solution allows you to simplify your daily operations and avoid multiple visits with your patients. Fully integrated into your TELUS pharmacy software, this solution enables you to synchronize patient prescriptions renewals on a specific date.

Simplify the process of sending prescription renewal requests to physicians

The eRenewal service eliminates the need to send prescription renewals by fax or to reach a physician by telephone. This service allows you to send your request using your pharmacy management solution.

Allow your patients to access an exclusive portal

The Pharma Space™ platform allows you to offer your patients online access to their medication profile and reminders and gives them the option of renewing their prescriptions online.

Improve operations management with integrated tools

Benefit from several management tools available for your points of sale and accounts receivable operations.

Monitor your inventory and orders

Integrated with Ubik and meeting Health Canada requirements, this complementary service allows constant, rigorous and effective management of your laboratory inventory, while helping reduce the risk of error and loss.

Reduce the risk of errors

Rx Vigilance Therapeutic Advisor uses screen alerts to help reduce the risk of errors and drug interactions by flagging potential problems specific to your patients’ profiles.

Offer your patients a telephone renewal service

Allow your patients to renew their prescriptions using an automated telephone system that directly transmits their data to your pharmacy software system, allowing you to reduce the time your employees spend on the phone and better plan your workload.

Protect your data with an online backup copy

This service allows you to protect your data in the event of equipment failure or a natural disaster. In compliance with the requirements of the Ordre des pharmaciens du Québec, a daily backup of your data will automatically be done.

Use interfaces available with different partners

Simplify the use of your robot by integrating it into your pharmacy management system. We offer several interfaces with leading industry robots.

How technology supports your pharmacy’s future

What we can expect for the pharmacy of the future, including staying connected, delivering a great patient experience and building a solid business case for technology investments.

Request a sales callback

Have any questions or ready to order?
Or call us at:
1 800 363-9398
Monday to Friday, 7 AM to 10 PM (EST)
Saturday and Sunday, 8 AM to 10 PM (EST)

Get technical support

Get in touch with a TELUS Health representative.
Or call us at:
1 800 363-9398
Monday to Friday, 7 AM to 10 PM (EST)
Saturday and Sunday, 8 AM to 10 PM (EST)

Additional links


Documentation center

Find information and reference material relative to drug claims

TELUS Health Community Portal (for Ubik clients)

Access our FAQ section and training documents, or chat with other pharmacists