Help manage patient no-shows
Automated appointment reminders
Reduce patient no-show rates and improve practice efficiency by sending timely appointment reminder notifications to patients. Use digital tools connected to your EMR to remind patients about their upcoming appointments by email, text or phone, and customize automated messages to your needs.
Manage patient no-shows
Minimize gaps in your schedule and potential lost revenue. Conveniently remind patients about upcoming appointments with sufficient advanced notice to accommodate appointment changes.
Provide relevant information
Help patients come prepared for their appointments. Customize reminders to include appointment instructions, location and office directions, as well as no-show fees.
Boost clinic efficiency
Reduce the number of outbound calls to patients and give your administrative staff more time back in their day to focus on other tasks.
TELUS Health supports your clinic with our ever-expanding ecosystem of value-added EMR add-on services and tools. Help enhance efficiency with Pomelo by TELUS Health or with one of our partners:
Find the right appointment reminder service for your EMR.
| Service and EMR compatibility | KinLogix EMR | Med Access EMR | Medesync EMR | PS Suite EMR | Wolf EMR |
| Pomelo by TELUS Health | — | — | |||
| Brightsquid | — | — | — | ||
| Cliniconex | — | — | |||
| Mikata Health | — | — | |||
| OceanMD | — | — | — | ||
| Tap Medical | — | — | — |
Customer Stories
Webinars on-demand
Better engagement. Better care.
See a Cliniconex demo of services such as online appointment booking, appointment reminders, and clinic wait time and queue position displays.
Create a better patient experience
See a demo of Ocean’s self check-in kiosks, in-clinic patient tablets, and patient message and reminder features.
Streamline patient communications
See a Pomelo platform demo of key features such as e-booking, automated appointment reminders, patient-provider messaging, and broadcast notifications.
Simplify appointment management
Discover how to get more from your EMR with digital patient scheduling, appointment management tools and convenient self-check-in kiosks from Chronosuite by Pomelo Health.
Get more from your EMR
Online appointment booking
Enable patients to book and manage their appointments online, while reducing incoming call volumes.
Patient check-in kiosk
Have patients manage their own check-in, update information and complete forms. Hardware available.
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Get technical support
Get in touch with a TELUS Health representative.
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Additional links
Med Access Community Portal
Sign in from your EMR, and visit the Help section to access the Community Portal
Wolf Community Portal
Access FAQs, customer forums and training materials
Physician Pulse
Digital healthcare insights for physicians