
Discover the all-in-one digital health solution for public health units.
Designed by and for physicians and specialists, Medesync is a bilingual, comprehensive practice management solution.Charting a new course in health care, the Collaborative Health Record is the digital health platform designed to support Ontario’s public health units by helping to keep their communities healthy.
The Collaborative Health Record not only transforms the process of documentation and recordkeeping, it also connects patients and multidisciplinary care teams, and engages patients in their own care.
The Collaborative Health Record not only transforms the process of documentation and recordkeeping, it also connects patients and multidisciplinary care teams, and engages patients in their own care.
The future of healthcare is collaborative.
Discover why it’s time for patients and care teams to work synergistically in order to help improve health outcomes.
Discover how the Collaborative Health Record can support your team

One digital solution for a community of care.
- The Collaborative Health Record is a complete cloud-based digital health solution offering full Electronic Medical Record functionality (scheduling, billing, prescriptions, labs, encounter notes), plus online booking, virtual care, encrypted messaging, a patient app and more.
- No new technology is required. The CHR works with existing infrastructure.
- Patients, administrators, program leaders and health professionals enjoy seamless access to the CHR 24/7 via simple login - no downloads, VPN, plugins or updates.

Help save time and reduce administrative burden.
- Say good-bye to paper files and spreadsheets. Health records move to a digital platform for easy, efficient management.
- Patient-submitted data streams into health records and encounter notes reducing inputting and allowing focus to be on the patient - not the record.
- eBooking, automated reminders and intake assessment tools help save time and reduce no-shows.

Engage patients as active participants in their care.
- Connect with patients through the integrated portal, which includes eBooking, automated reminders, encrypted messaging, video visits, and tools for intake assessment and outcome measurement.
- Follow patients along their care journey from primary to specialized care, hospital care, home care, mental health and addictions, palliative care, community services and more.

Help revolutionalize patient flow with Pathways.
- Move patients through customizable phases of care within your clinical environment.
- Deploy multiple concurrent pathways (e.g. COVID-19, Mental and/or Sexual Health) to help optimize interdisciplinary care delivery.
- Automate tasks like changing appointment status, assigning a room, assigning patient tasks or sending private messages to help keep patient care on track.
- Leverage analytics for real-time reporting and management of work.

Rich analytics provide health insights across the region.
- High-quality, structured data provides valuable insights into different areas of a public health unit’s operation for provincial reporting.

Benefit from a simplified procurement process.
- Ontario public health units can leverage existing procurement agreements to onboard the Collaborative Health Record - without engaging in time- and resource-intensive RFP processes.

Certified provincially
- The Collaborative Health Record is provincially certified by OntarioMD to support patient care, help improve patient safety and enhance your practice efficiencies.

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