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Get the answers you need

eClaims Frequently Asked Questions

About eClaims and TELUS Health








 
Registration





 
Accessing the eClaims portal







 
Profile updates and user management






















 
Claim submission















 
Voiding a claim








Coordination of benefits (primary and secondary coverage)





 
Insurer’s responses and portal messages










 
Insurer-specific (grouped by question)










 
Insurer-specific (grouped by insurer)
















Payment





 
General questions










 

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