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eClaims Frequently Asked Questions

About eClaims and TELUS Health









 

Registration






 

Accessing the eClaims portal








 

Profile updates and user management























 

Claim submission
















 

Voiding a claim









Coordination of benefits (primary and secondary coverage)






 

Insurer’s responses and portal messages











 

Insurer-specific (grouped by question)











 

Insurer-specific (grouped by insurer)





















Payment






 

General questions











 

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