A healthcare professional processing a claim from his tablet in front of a client.

A healthcare professional processing a claim from his tablet in front of a client.

A healthcare professional processing a claim from his tablet in front of a client.


Free direct billing service


Whether you are a massage therapist, chiropractor, optometrist, or other allied healthcare professional, you can take advantage of a convenient payment process with our easy-to-use online service that streamlines the insurance claim process for you and your clients. Appreciated by 91% of healthcare professionals, with eClaims you can:

Expect an easy way to get paid

Just like at the dentist, you can receive payments directly from participating insurers. It's as convenient for you as it is for your clients.

Minimize fees and start saving

Accept a new form of payment that can help minimize credit card fees while allowing you to get paid quickly through direct deposit.

Help attract and retain clients

Promote expanded payment options that can improve the experience at your clinic by helping to reduce your clients’ out-of-pocket expenses.

Available with major insurance companies in Canada


Make direct billing work for you.

Online access from a web browser.

No installation required to access the eClaims portal through a web browser where you can quickly submit a claim to participating insurers and get an instant response. Also access past claims for easy payment reconciliation.

Direct to insurance billing at your fingertips.

The eClaims mobile app is perfect for busy independent healthcare professionals and makes submitting claims and receiving payment fast and convenient.

Integrates with your practice management software.

Help avoid double entry, streamline your billing workflows and keep everything in one place by using eClaims from one of our integrated practice management software partners.

Integrated with practice management softwares


Meet healthcare professionals who love it

Discover how Canadian practitioners and their patients and practices have benefited from our billing solution for allied healthcare professionals.

"Having eClaims integrated in our Jane workflow just makes everything simpler for our entire team.”

Helen Tennant

Co-founder and Office manager, Tonume, Vancouver, BC

As a growing integrated health clinic that needed another way to attract and retain clients, Tonume began offering eClaims to help address hesitation to book recurring sessions by helping reduce their patients' financial burden.

“For me, it means fewer credit card fees, and fewer cheques. Far less paper is used and there is less money to handle.”

Dr. François Gauvreau

Rigaud chiropractic clinic, Rigaud and Lachine, QC

With eClaims, Dr. Gauvreau benefits from the same competitive advantage as dentists, which can help make things easier for patients and address a major challenge facing chiropractic clinics: client loyalty.

An absolute game changer. Our patients gained easier access to care, and we improved our financials … as a result of the timely and efficient payments possible through eClaims.”

Katie Thompson

Clinic coordinator, Thompson Chiropractic, Barrie, ON

Thompson Chiropractic is a multidisciplinary clinic that was looking for a tool that would benefit their patients and their practice. They began offering eClaims in 2016, and the response from patients was immediately positive.

It brings credibility, visibility, and a feeling of always offering more to one’s customers. I benefit from better visibility thanks to insurer referrals.”

Michelina Rettino

Massage Therapist. Sainte-Julie, QC

Michelina has nearly 20 years of experience in massage therapy. From her home in Sainte-Julie, she practices different massage techniques for a wide variety of clients, including athletes, office workers, and veterans.


Register for eClaims

Benefit from a free online service to process your clients’ insurance claims.

Get started in just a few minutes.

Questions before you register?

For questions about registering for eClaims, visit our FAQ

Or get in touch with our team

Already using eClaims?

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Need help using eClaims?

Access the Learning corner to learn how to make the most of this free service.