Last update: Jan 18th, 2021

An update from the TELUS Health team

Information on how TELUS Health is responding to the COVID-19 outbreak

This page will be updated regularly with new information as it becomes available.

To our valued customers

Canadians and our healthcare system are facing unprecedented and challenging times. Keeping healthcare professionals and their patients connected while protecting everyone’s health and well-being is more crucial than ever. We want you to know that TELUS Health is here to support your important work during this healthcare crisis. As the COVID-19 situation evolves, we will keep you informed on how we are responding safely and responsibly to meet your needs.

We continue to monitor our networks and systems closely, along with responding to concerns received from our customers through the Emergency Management Operating committee.  All on-site work has been suspended, and we continue to arrange for alternative remote delivery of implementations.


Information by audience

For more information by audience, please see the pages below:


Virtual care solutions

Virtual care solutions can help screen for COVID-19 cases and limit exposure.

A message from TELUS Health

We at TELUS Health understand the urgency and the magnitude of what faces our country. We take our responsibility as part of Canada’s healthcare system very seriously, and we are prepared to leverage the full capabilities of our technology and resources in the fight against COVID-19. As the situation unfolds, everything we do will be guided by our community values and our steadfast commitment to ensuring our customers are equipped and supported in their mission of care during these challenging times.

Thank you for your extraordinary efforts in caring for Canadians, and for your continued support as we work through this global healthcare crisis together.