Member services

Primary care. Premium service.

Nothing is more important than your health and the health of family members. If you’re facing any challenges getting the care you deserve, or you’re simply looking for unhurried, on-time appointments that put your needs first, we can help.

We believe in the power of prevention, early detection and timely intervention. That’s why we work with every client to develop personalized health and wellness plans that deliver the best possible healthcare outcomes.


Our programs

LifePlus program

Our renowned LifePlus program is a comprehensive primary healthcare program that allows clients to benefit from a dedicated team of professionals from different medical disciplines—all year round. We work with you to optimize your health, maximize disease prevention, facilitate early detection and execute timely interventions.

Young Adults prevention program

This program combines an annual multidisciplinary health risk assessment and timely, unhurried year-round care to help put young adults on the path to mental and physical wellness. It also provides a greater understanding of long-term health risks based on family history and lifestyle.

Kids Health program

This program is designed to proactively help children develop to their full physical, mental, behavioural and academic potential. We closely track and monitor your child’s health and development through prevention-focused health screenings, proactive education and regular age and stage check-ups to help ensure developmental milestones are being met.


Our services and fees

Whether you need to address a specific health concern or you’re looking for an annual preventive plan, we have a comprehensive healthcare service or program that’s perfect for you.

What makes us different

Customized care

We take the time to understand your needs and healthcare goals. It’s how we help support, guide, diagnose or manage existing conditions, prevent illness and serious diseases, and optimize your health for vitality and longevity.

On time and unhurried

We ensure all our appointments run on time so you can get the dedicated, unhurried care you deserve. With a convenient on-site laboratory, you can even get tested without leaving the building.

Expert collaboration

As part of the TELUS Health family, we’re committed to innovation, collaboration and excellence. Each care centre is staffed by top physicians, dietitians, kinesiologists and other key providers to help you through your healthcare journey.

Best-in-class technology

In addition to advanced facilities and the latest diagnostic technology, we offer 24/7 virtual care, automated appointment reminders, and online access to your healthcare information to optimize your experience.

Quality care from coast to coast

Visit a care centre

We operate in Calgary, Edmonton, Montreal, Ottawa, Quebec City, St. John’s, Sudbury, Thompson, Toronto and Vancouver.

Virtual care

In the wake of COVID-19, having on-demand access to virtual care has never been more important. This service provides you with 24/7 access to a clinician, from anywhere in the world.


Additional services

Services for everyone

Accessible at hourly rates or one-time fees, we offer an extensive range of services including physiotherapy, personal training, massage therapy and nutrition counselling.

Mental health services

We treat mental health with the same importance as physical health, combining best-in-class services all under one roof. No matter what stage of life or treatment you’re in, our friendly team of specialists are ready to help.

Ready to get started?

If you’re ready to enroll, want more information or would like to visit one of our care centres, we can help.

Let’s talk

British Columbia/Alberta:

1-888-922-2732

Other provinces:

1-800-361-3493