Service delivery

How we serve you better

We deliver our trusted services in four key ways—mobile, on-site, in-clinic and virtually. This allows us to tailor our services to fit your needs and ensure our clients can always get quality healthcare when and where they need it most.

Mobile service delivery

If your organization needs ergonomic services or annual health surveillance, our mobile units are fully equipped to provide these temporary on-site services and more.

Our mobile occupational health services include, but are not limited to:

  • Annual medicals (including aviation and marine)

  • Comprehensive health nurse review (system/safety related focus)

  • Audiometric

  • Quantitative respirator mask fit tests

  • Drug and alcohol testing

  • Vision screening

  • Surveillance and protocol program management/testing

  • Ergonomic and wellness services

  • Disability management

Mobile services only available in certain locations. Please contact us for more information.

On-site service delivery

We can provide a complete on-site medical clinic solution for your organization, from design through to procurement and set up, to staffing and operation. We can also provide all the necessary medical equipment, medications and supplies, on-site medical staff, telemedicine support, written medical directives to support the medical staff, occupational physician support for on-site staff, medical oversight and chart review, and software to run the clinic. Yes, we do it all.

Remote operations

Our staff has the tools, specific medical training, background and experience to succeed in harsh and remote locations. Our on-site services allow us to be available and ready to clients in areas where our services are needed.

With professionals experienced in mobile and on-site work, we are able to quickly and effectively meet clients’ occupational needs, no matter where that may be.

Our experienced and skilled staff have emergency room backgrounds to handle difficult situations and are prepared to treat the emergencies until transportation can be arranged. Each of our sites has unique challenges with its remoteness. These unique factors may include being physically isolated on land or water, extreme weather, challenging transportation or daytime flying only etc.

Although we try to minimize risk in remote settings by screening workers in their pre-employment and periodic medicals, we are always prepared to deal with emergencies. Our team has extensive experience managing emergency situations in remote settings.

In-clinic service delivery

Our national network of care centres allows us to deliver care, testing and occupational health services as conveniently and efficiently as possible.

Every care centre is fully equipped to provide alcohol and drug testing, biological monitoring, travel health and disability case management.

Other tests and services include:

  • Pre-employment testing

  • Fitness for duty testing

  • Alcohol and drug testing

  • Health surveillance and periodic assessments

  • Pulmonary function tests

  • Audiograms

  • Biological monitoring

  • Disability case management

  • Travel health and immigration

24/7 Virtual care

Our virtual care service can help reduce absenteeism, drive ROI and cut costs. With many of our clients operating in remote environments, on-demand access to a clinician can save time, provide much needed medical care and advice, mitigate unnecessary transportation costs and help keep your workforce work-ready.

Accessible from anywhere in the world, our virtual care service includes:

  • On-demand access to a clinician

  • Prescription renewals, specialist referrals and lab requisitions

  • Encrypted access to your medical history

  • Mental health services

Ready to get started?

If you’re ready to enroll, want more information or would like to visit one of our Care Centres, we can help.