Year-round care

Year-round, on-demand healthcare

We’ve assembled a dedicated team of healthcare professionals, ready to give your employees unhurried, on-time care all year-round.

Together, we’ll work closely to help optimize their health, maximize disease prevention, facilitate early detection and execute timely interventions.

Why get Year-round care?

When it comes to employee care, one size does not fit all. That’s why we create a personalized plan for every client based on an extensive consultation, an in-depth review of lifestyle factors and medical history and a head-to-toe assessment.

Another key benefit is being able to book and receive medical care on demand. With a dedicated team, plus access to 24/7 virtual care from anywhere in Canada, we ensure your employees can always get the medical advice and treatment they deserve.

Year-round care includes:

  • A comprehensive Preventive Health Assessment

  • 24/7 virtual care services provided through our on-demand app to your employees and their immediate family members

  • Unlimited, unrestricted 24/7 mental health support via text and video chat

  • In-person support, if medically required, in any TELUS Health Care Centre across Canada during business hours or via virtual consultation

  • The convenience of an on-site laboratory

  • Comfortable, modern facilities

  • Navigation and advocacy services for public and private care options

  • Access to online resources created by our experts

  • Personalized online health management portal

  • Case management from a dedicated team

Key Year-round care benefits

Annual health screenings

When an employee enrolls in Year-round care, they benefit from an annual Preventive Health Assessment. This comprehensive head-to-toe assessment can identify subtle changes in their health and detect disease early on. It helps us proactively prevent and treat health issues before they become concerns.

With superior clinical services and an experienced team by their side, they can expect quality care without compromise.

We are always looking for ways to increase value for clients—even during this period of COVID-19. With that in mind, we’re proud to introduce our new virtual prevention screen. As continuity of care and tracking health risks is more important than ever, this virtual service allows us to continue to serve patient needs while keeping us all as safe as possible.

Continuity of care

Empower your employees to be proactive about their health and wellness. In addition to their health assessment, they have access to on-demand care 24/7, 365 days a year with our virtual care app.

Your employees and their family members can communicate in real time with a clinician via encrypted chat and video for non-emergency physical and mental health concerns—anytime, anywhere.

Timely, in-clinic support

Your employee’s medical profile will guide our diagnostic team. We will perform any necessary tests* with the objective of detecting a disease as early as possible, so that the potential effects and costs can be minimized.

Consultations and health plan development

Where in-person medically necessary consultations are required through a virtual consultation, you employees can be scheduled to see a physician at any one of our Care Centres across the country, during business hours.

Our dedicated team will have access to their medical file, as well as the medical notes from previous virtual consults.

Case management

Our team will assist your employees if there is a need for external and internal appointments. From timely private specialist and surgical referral options, to case management and concierge medical services, we’ll do everything we can to offer your employees the support they need.

Ready to get started?

If you’re ready to enroll, want more information or would like to visit one of our Care Centres, we can help.