Modern slavery statement

Last updated: July 20, 2023

The following statement applies solely to TELUS Health’s legacy LifeWorks employees, business and the services provided through its associated legal entities.


TELUS Health (Canada) Ltd., its subsidiaries and its affiliates (collectively, “TELUS Health”) believes in conducting business with honesty, fairness and according to the highest ethical standards. This Statement embodies these core values and reflects TELUS Health’s commitment to operate with the highest level of integrity. As part of this commitment, TELUS Health requires our business partners and suppliers to share in these same core values and business practices


We are committed to respecting human rights. This Statement sets forth TELUS Health’s activities to address modern slavery in all its forms including forced labour, human trafficking, slavery and servitude, debt bondage, child labor, and deceptive recruiting for labour or other services (collectively, “Modern Slavery”). TELUS Health will not tolerate Modern Slavery in its labour force or supply chains.

Organisation’s Structure, Business and Supply Chains

TELUS Health is a global professional services company that delivers technology-enabled solutions that help clients support the total wellbeing of their people and build organizational resiliency with services provided in more than 160 countries. TELUS Health’s solutions span employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement and financial consulting, actuarial and investment services. More information about TELUS Health can be found at Given the nature of the TELUS Health’s business and the products and services provided, combined with the countries where TELUS Health operates, there is little to no risk of Modern Slavery among our employee and contractor workforce and supply chains. Nevertheless, we remain diligent.

Policies and Vendor Risk Management

TELUS Health’s policies and vendor risk management program reflect its commitment against Modern Slavery.

TELUS Health requires all employees to certify compliance with TELUS Health’s Code of Business Conduct and Ethics (“Code”) on an annual basis. The Code sets out basic principles to guide those who work for the company including without limitation human rights laws, discrimination and harassment; health and safety laws; and professional and industry standards. The Code prohibits taking unfair advantage of anyone through illegal conduct, manipulation, concealment, abuse of confidential or proprietary information, misrepresentation of material facts or any other intentional unfair-dealing practice. Further, the Code provides a reporting mechanism for actual, potential, or suspected violations. All employees are required to undergo training on components of the Code on an annual basis.

TELUS Health engages in responsible procurement across its value chain through its Supplier Code of Conduct (“Supplier Code”) and global vendor risk management program. The Supplier Code sets out basic principles to guide suppliers to TELUS Health including without limitation adherence to human rights laws and a prohibition of child labour and forced labour. TELUS Health requires all suppliers in every country where TELUS Health conducts business to adhere to the Supplier Code which sets out the principles, standards and behaviours our suppliers must follow. Oversight and due diligence are managed through TELUS Health’s vendor risk management program. In the event of material non-compliance, TELUS Health may void or terminate contractual obligations with the Supplier.

TELUS Health is a supporter of the United Nations Global Compact (UNGC), including the Global Compact’s Ten Principles, underscoring its commitment to uphold and respect the protection of internationally proclaimed human rights, including the freedom from Modern Slavery. TELUS Health’s commitments are entrenched in the TELUS Health Human Rights Policy and support of the UN Guiding Principles on Business and Human Rights.


Reports of actual, potential, or suspected instances of Modern Slavery can be made to TELUS Health 365 days-a-year, 24 hours-a-day:

Last updated: July 2023